Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.
Food Quality
Several customers noted that food was often cold, stale, or poorly prepared, with complaints about the freshness of fries and overall meal quality.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms and play areas.
RP
Ryan Prchlik
1 day ago
1.0
I just waited 25 minutes for an order and items were still missing
KW
K wB
Dec 29, 2025
1.0
This place is a joke. There is no one in the drive thru and yet they still ask you to pull forward so you can wait for 10 minutes. Even going in and ordering takes forever. This place is less than efficient. McDonald’s used to be fast. Not anymore. McDonald’s used to be cheap. Not anymore. The fact they raised prices and proceed to inconvenience their customers is wild.
And don’t reply and tell me to fill out some dumb customer feedback survey. I always do and they never do anything because McDonald’s truly does not care about their customer feedback. Nothing ever changes with them. Worthless.
JR
Josh Rudarmel
Dec 28, 2025
1.0
Honestly just shut this location down. Long waits. Terrible accuracy and very poor customer service. This location hands down just ruins the McDonald’s brand.
MH
Max Howard
Dec 26, 2025
2.0
Every time I'm come here it's horrible service. Love hearing workers in the back talking bad on customers.
TD
Tellie Defa
Dec 8, 2025
1.0
if i could give it negatives i would it was HORRID
asked for extra pickles no onion heavy on preference and got NO pickle extra onion mc donalds is bad but not one is as bad as this these people need help the workers suck
What are the regular dining hours at McDonald's in Lake Point, UT?
The dining area is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 4:30 AM to 11:39 PM.
When is the drive-thru service available at McDonald's in Lake Point?
The drive-thru is open daily from 4:30 AM until midnight.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers McDelivery and curbside pickup services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app available to place orders?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's location have free WiFi available for customers?
Yes, free WiFi is available at this location.
Are there other fast food options nearby this McDonald's?
Yes, Burger King and Taco Bell are nearby, offering customers additional fast food choices within close proximity.
What nearby gas stations can I visit when stopping at McDonald's?
You can find several gas stations nearby including Sinclair Gas Station, Texaco, Chevron, and Flying J Travel Plaza, making it convenient to refuel and grab a meal.
Are there any attractions near this McDonald's for customers to visit?
Lake Point Khahani, a nearby lake offering various activities, is close by and a good spot to visit before or after your meal.