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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kearns, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6173 South Cougar Lane for the ultimate SONIC experience!
Numerous customers reported extremely slow service, long wait times, and staff ignoring orders, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, poor quality, and inconsistent preparation.
Staff Performance
Some employees received praise for their friendliness and helpfulness, but overall staffing issues were noted, leading to poor service experiences.
SC
Spencer Call
Jan 4, 2026
5.0
Great professional service
BB
bEaUtIFuLheidi
Dec 30, 2025
5.0
yUMMY ! ! ! gRAPE sLUSHY. n
mAKE iT diRTY 2 fiNiSH iT uP n aDD tHAT fiNAL tOUCH ! YA !! cANT bEAT tHAT !!! oOooOohH LaLa !!
DF
Devlin Fackrell
Dec 28, 2025
4.0
The wife loves they're bigger shakes and Onion Rings.
ML
Monuca Losser
Dec 12, 2025
5.0
Good God who salted the tater tots did each employee take a turn . They taste like they been soaked in brine
HS
Holly Seeholzer
Dec 11, 2025
1.0
I ordered a supersonic bacon double cheeseburger and a double cheeseburger, a medium fry and a large chili cheese fry.
I got my order home and found 2 double cheese burgers a super small fry and a large chili cheese fry.
No bacon what so ever. And the burgers and Fry's were ice cold. I can see them making a mistake if they were busy, but they were not busy at all.😡🤬