Arby's

3.7
1094 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6095 South 5600 West, Kearns, UT
84118, United States

Hours

Reviews

3.7
1,094 reviews
5 stars
466
4 stars
260
3 stars
139
2 stars
66
1 star
163

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, or poorly prepared items, and concerns about food safety.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the food.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty counters and food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain meals.
  • BI
    Brian Ingraham
    Dec 29, 2025
    1.0
    Never have I been treated so poorly at the drive thru. All that was rudely said to me was “order” I asked if there were specials and she said “no”! I said thanks for your great service and drive out of my way to the location near redwood who welcomed me at the drive thru and told me specials going on. Ugh not ever going to this location again.
  • TS
    Tracie Swartz
    Dec 28, 2025
    2.0
    The food was put together very sloppy. All my cheese on my ham n cheese melt was on my wrapper. The other sandwich wasn't eatable because of the way it was made. I'm calling today to complain. They aren't cheap.
  • MN
    Matt Nielsen
    Dec 1, 2025
    3.0
    Too expensive for fast food.
  • KH
    Kristy Hartman
    Nov 26, 2025
    1.0
    Haven't eaten here in a long while. Decided on Thanksgiving Eve to go. Worst decision. Been in the drive thru for 30 minutes and we're still 2 cars away. Terrible management decision to not have enough staff, bad drive thru times and I can't wait to see if it was even worth it.
  • NF
    Nicolaus Flores
    Nov 21, 2025
    1.0
    The food portions are crazy small and over priced. I paid almost $60 for 3 meals and one side. It is unnecessarily expensive. 10/10 would not recommend specifically for the price. The food was okay and the service was alright but definitely not worth the price. They expect people to pay like it’s a Michelin star restaurant!