Wendy's

3.6
1129 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
353 West 200 North, Kaysville, UT
84037, United States

Hours

Reviews

3.6
1,129 reviews
5 stars
413
4 stars
285
3 stars
154
2 stars
85
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several instances of employees belittling or yelling at customers.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Customers expressed disappointment with the quality of food, citing cold items, stale buns, and poorly cooked meat.

Speed of Service

While some customers praised fast service, many others complained about long wait times and slow service, especially during busy hours.

Customer Experience

Several reviews mentioned positive experiences with friendly staff, particularly at specific locations, but these were overshadowed by negative experiences at other locations.
  • SD
    Stephanie Daines
    Nov 15, 2025
    5.0
    Fast and friendly service. Our food is always hot and our order is always correct!
  • NJ
    Nathan Jackman
    Nov 2, 2025
    5.0
    I love the biggy bag! Great deal!
  • JR
    Joshua Robles
    Oct 14, 2025
    5.0
    What you would expect from a Wendy's restaurant.
  • CR
    Caleb Romney
    Oct 11, 2025
    1.0
    I asked for a packet of ranch and they said “sauce is 50c each”. Are you kidding me? I just spent $50 on food and you’re telling me I have to spend extra for sauce that should be included anyways?? No wonder there are 0 customers here on a Saturday night…
  • PS
    P S
    Sep 18, 2025
    1.0
    I took my grandkids to this Wendy’s and had the worst experience I have ever had at a restaurant. I went in to order and my grandkids sat down at a table. There was no menu with prices that I could see. I had to ask questions about what was included in a kids meal and instead of answering he rudely pointed to a tiny menu on the counter. I said this doesn’t have prices. He said ya it’s a TINY menu. The man who waited on me was doing window orders at the same time. I was looking for an item that my granddaughter wanted and this is exactly how the conversation went: I point to my granddaughter and started saying : well she wants .. he interrupted me and said rudely, who is “she”? Well get her over here. I’m trying to get orders from the window and doing all this by myself. You come in here and don’t even know what you want. I can’t stand here all day while you try to decide. (There were no other customers inside.) I said “you know what? We’re good. Then we left.

Frequently Asked Questions About Wendy's

Is Kaysville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.