McDonald's

3.1
1552 reviews
Get DirectionsCallWebsite

Business Details

320 W 200 N, Kaysville, UT
84037, United States
(801) 547-9470
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
320 W 200 N, Kaysville, UT
84037, United States

Hours

Reviews

3.1
1,552 reviews
5 stars
413
4 stars
293
3 stars
272
2 stars
167
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during late-night hours.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and concerns about food safety.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some customers experiencing friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness practices among staff.

Operational Problems

Customers noted frequent issues with the restaurant's operational hours and systems, including being closed during advertised hours and problems with mobile orders.
  • LJ
    Lynnli Justine
    Nov 9, 2025
    3.0
    I only got 9 McNuggets. I ordered 10 and I am so so sad.
  • JC
    Jenette Curtis
    Nov 9, 2025
    2.0
    Got the hot chocolate thru drive thru and it was ice cold.
  • SS
    Ste Smith
    Nov 1, 2025
    1.0
    Clearly the young lady that works here hates her job. I didn't know it was such a big deal to make her push three extra buttons just because I couldn't 3 seconds after I approached the menu board (with no wait) if I wanted to use my app or not. The fries were cold, unsalted, and tasted strange and the coke tasted musty, if that makes sense, and they must have run out of McDonald's Game Piece cups, because their cups don't have game pieces.
  • RD
    Rein DeBoer
    Oct 20, 2025
    5.0
    I see the reviews for this location isn’t great, so keep in mind that I only go before 1:00pm. This is hands down my favorite McDonalds location. I always get my food fast and the employees are always nice, especially Tracy, who always makes sure to say my name right and put my separate orders all in one bag. Sometimes the food quality goes down day to day, like sometimes the fries aren’t properly salted, but it’s never too major. They make their coffees good which is very hit or miss from location to location. Overall a very good location, and I come here every day for both school and work.
  • GJ
    Garrett Jones
    Oct 11, 2025
    1.0
    Every time I come here at night, their systems are down, they have no Doordash orders in their system, or they are closed. Either the night shift doesn't want to do their job, or they are not actually 24 hours, and they need to stop advertising themselves as such.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kaysville, UT?

McDonald's in Kaysville, UT is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and pickup services?

Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.