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McDonald's

3.1
(1570 reviews)

Business Details

320 W 200 N, Kaysville, UT
84037, United States
(801) 547-9470
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
320 W 200 N, Kaysville, UT
84037, United States

Hours

Reviews

3.1
1,570 reviews
5 stars
420
4 stars
292
3 stars
274
2 stars
167
1 star
417

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Speed

Many reviews highlighted long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes for their orders.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or unhelpful interactions.

Food Quality

Several customers complained about cold, stale, or improperly prepared food, including raw meat and poorly made items.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting unsanitary conditions and others mentioning a tidy establishment.
  • ZM
    Zachary Miller
    6 days ago
    1.0
    This McDonald's had forgotten at LEAST One thing in my meal for everytime I go for years this time it was DESSERTS 3 fricken cookies 2 apples pies I sepnt multiple dollars on that the woman at the window said I had everything she was WRONG i just wanted my desserts this McDonald's has been ruining my day for years unfortunately I will be back be usde this is the only McDonald's in my area the employees at this McDonald's need to lock in and/or be retrained becuse i am SICK AND TIRED of this happingno wonder this McDonald's has 3.1 stars I can see why please do better
  • DP
    David Pliego
    Feb 3, 2026
    1.0
    No one told me I had to go to kiosks to order my food every employee there just ignored me. Even when I asked for help. I was not able to order my food for the first 10 minutes, I was there I will never come back to a McDonald's ever again to the fact they have a chaos to order my food and they did not let the customer know that's how you end up. I don't think I'll be able to do that , maybe , but
  • LL
    Lorin Leatham
    Jan 27, 2026
    1.0
    I ordered on the app for table service, I sat down and waited 15 minutes. When I walked up to ask about my food it was sitting on their counter and had been for long enough to get cold. They were very disrespectful, I will not be using this McDonald's again.
  • GC
    Gary Cordon
    Jan 26, 2026
    1.0
    When you have such a complicated order such as ours cheese burger.And double cheese burger and one small fry!!’and you get one double cheese burger and one small fry and hold on one order of CHICKEN NUGGETS HAY MANGER OR IS THIS A FRANCHISE GET IT TOGETHER A 3.1 is not to be proud of it and you owe us money for a wrong very complicated order du!!’
  • MH
    Miranda Hampton
    Jan 24, 2026
    5.0
    Mchowdie, it’s mcme again…do you mcremmber me?..YES THEY ALL SAY(no one is talking…) I just wanted to let you know that I so mchappy rn. I was swim but then 2 minute I mcflew back to the Kaysville mc ds. Why? Because remember that mcsoder I had last mcwednedfsy? Well guess what!!! “What!!!” My mouth was mc SALLTTYYY. Do I needed a mcsoder to help. Only Kaysville could help me now. But then I thought- ooh a micppie sound yum umm ummmy. Then guess what! WHAT?!?! Mcpinky pie at the Mc d.gave me not 1 not TWO NOT 6 but 4 mc pies. Isn’t that so mcwonderful! I had a Great mctime in the mclobby tonit. I want to give her mc6 stars but I can only give mc5 kind of mcmad about it but don’t worry one bit of that mcpie with my mcsoder drink and my mcmaddnes will mcfly away. You know what DID make me mcmad though? “What?!!!” The Costco said it had Mickey. It do not have mcmickey. Anyways. I just wanted to inform you that I was not able to get a mccokie this time for I have a mcbiggie order. I saw mcpinky pie close mclobby at 11:02 I mc know how to mc tell time now. Isn’t that mcwonderful!!! Anyways 2 minute and I mcflew to casa home ago. And mccharge my phone to type this mc view for you isn’t that mcgreat$ you the real art

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