Arby's

3.8
1105 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
225 N 400 W, Kaysville, UT
84037, United States

Hours

Reviews

3.8
1,105 reviews
5 stars
424
4 stars
315
3 stars
183
2 stars
70
1 star
113

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

While some customers praised individual staff members for their friendliness, many reviews highlighted rude service and a lack of attentiveness from the staff.

Food Quality

Several reviews mentioned poor food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and unsanitary conditions.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to frustration.
  • HM
    Hayden Martinez
    Dec 24, 2025
    1.0
    They didnt give me my "high quality stake nuggets"
  • ZF
    Zen Futral
    Dec 13, 2025
    1.0
    Got our order completely wrong. We re-verified at the window since we were suspicious that they weren't listening at the speaker. Got the wrong fries, wrong drink sizes, wrong sandwiches. The only item we got correct was our French dip, but they didn't even give us the au jus. We will not be going to this location again.
  • CB
    Carmen Bolanos
    Dec 5, 2025
    1.0
    Regular and occasional customers of this store should be careful with what they're getting, as they're receiving fewer ounces of meat in each sandwich than they pay for. The store manager is ordering the ham cooks to put less meat in the sandwiches, so you're getting less for your money.
  • SN
    Steven Nihipali
    Oct 15, 2025
    5.0
    Most fast food places aren't updated or have current decor. Same one fountain drinks that you've used for 40 years... Arby's isn't any different. update your drink machine, update interior dining... make it look like you're proud to be Arby's!
  • DL
    Debbie Lee
    Oct 9, 2025
    4.0
    Love items from snack menu so I can get a variety of things