Service Issues
Numerous customers reported rude and unhelpful staff, with specific complaints about a manager named Pablo and other employees being dismissive or disrespectful.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, as well as issues with cleanliness.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.
Speed of Service
While some customers praised the speed of service, many others experienced long wait times and slow service, particularly during busy hours.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food experiences, particularly highlighting the efforts of certain employees.