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McDonald's

3.3
(1722 reviews)

Business Details

159 East 300 S, Kanab, UT
84741, United States
(435) 644-5563
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
159 East 300 S, Kanab, UT
84741, United States

Hours

Reviews

3.3
1,722 reviews
5 stars
503
4 stars
393
3 stars
326
2 stars
157
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with specific complaints about a manager named Pablo and other employees being dismissive or disrespectful.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, as well as issues with cleanliness.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.

Speed of Service

While some customers praised the speed of service, many others experienced long wait times and slow service, particularly during busy hours.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food experiences, particularly highlighting the efforts of certain employees.
  • MB
    Mathias Bläsing
    Feb 18, 2026
    5.0
    Lecker
  • MJ
    Mikayla Johnson
    Feb 7, 2026
    5.0
    As a crazy McDonald's fan, I go more than frequently with my husband to McDonald's and I have to say this has been my favorite McDonald's ever. Some other comments say they are slow which is a bit true but it is worth the wait everytime. They have had the most consistently fresh and hot food I have ever been a witnessed to at a McDonald's. The night shift crew was especially friendly and we came here a ton while we were in town for the week. I LOVED this McDonald's!!!!
  • RB
    Rob Begaye4210
    Jan 12, 2026
    5.0
    Food was delicious. Fast and easy.
  • DD
    Darkskyrocker
    Dec 14, 2025
    1.0
    Your Google maps description says drive thru is open at 5, I stopped in at 5:30 everything was closed. Probably should fix your hours on Google map not cool to advertise the wrong hours wasted the drive.
  • RR
    Resa Robinson
    Dec 4, 2025
    1.0
    Honestly take your business somewhere else the Wendy’s up the street is leaps and bounds better it terms of customer service than this place. Went by for a breakfast and just barely missed it that’s okay we’re chill with a cheeseburger. We just got a cheeseburger and nuggets and a drink and we’re told to wait at #2 and as we sat there for almost 20 minutes waiting and watching car after car behind us get their orders and be on their way. A lady comes out yells at us to move our car up we ask where our food is only for two seconds later our food to come out. My husband was fuming and we will never return. We are not tourists we are locals that will never support this business again. That’s the very last time I’m treated like shit at this establishment.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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