McDonald's

3.3
1719 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
159 East 300 S, Kanab, UT
84741, United States

Hours

Reviews

3.3
1,719 reviews
5 stars
499
4 stars
393
3 stars
326
2 stars
157
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with specific complaints about the manager's attitude and long wait times for orders.

Cleanliness

Several reviews highlighted dirty tables and restrooms, with some customers expressing disgust at the overall cleanliness of the establishment.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and disappointment.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members, particularly a manager named Pablo, for their friendly and efficient service.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others found them cold, overcooked, or not as expected.
  • DD
    Darkskyrocker
    Dec 14, 2025
    1.0
    Your Google maps description says drive thru is open at 5, I stopped in at 5:30 everything was closed. Probably should fix your hours on Google map not cool to advertise the wrong hours wasted the drive.
  • RR
    Resa Robinson
    Dec 4, 2025
    1.0
    Honestly take your business somewhere else the Wendy’s up the street is leaps and bounds better it terms of customer service than this place. Went by for a breakfast and just barely missed it that’s okay we’re chill with a cheeseburger. We just got a cheeseburger and nuggets and a drink and we’re told to wait at #2 and as we sat there for almost 20 minutes waiting and watching car after car behind us get their orders and be on their way. A lady comes out yells at us to move our car up we ask where our food is only for two seconds later our food to come out. My husband was fuming and we will never return. We are not tourists we are locals that will never support this business again. That’s the very last time I’m treated like shit at this establishment.
  • JW
    John Wu
    Dec 1, 2025
    5.0
    The manager Pablo deserves a raise! Cooking, cleaning and taking care of customers in person while trying to balance a skeleton crew. Bathrooms were clean which was cherry on top.
  • NK
    Nader Kavandi
    Nov 30, 2025
    1.0
    Rude and disrespectful staff, especially the manager. They forgot items in my order and, instead of apologizing, responded with nothing but attitude
  • CC
    CHIEN CHEN CHEN
    Nov 16, 2025
    5.0
    下午三點左右點餐,櫃檯服務人員客氣,直接幫忙拿取餐巾紙給我們,服務親切客氣,值得推薦。

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kanab, UT?

McDonald's in Kanab, UT is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service daily from 6:00 AM to 11:00 PM.