Tropical Smoothie Cafe

3.9
368 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
32 South 1350 West, Hurricane, UT
84737, United States

Hours

Reviews

3.9
368 reviews
5 stars
201
4 stars
62
3 stars
30
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in-store and at the drive-thru, often exceeding 20 minutes.

Food Quality

Several reviews mentioned issues with food quality, including poorly prepared items, incorrect orders, and concerns about freshness.

Staff Performance

Many customers noted a lack of staff engagement and training, with instances of employees being inattentive or unhelpful.

Cleanliness and Safety

There were multiple complaints regarding cleanliness and food safety, including cross-contamination and unsanitary practices.

Customer Experience

While some customers praised the smoothies and food, many expressed frustration with the overall service experience, leading to a reluctance to return.
  • CM
    Carol Blake Murphy
    3 days ago
    5.0
    I love their smoothies.
  • BB
    Brooke Bisgrove
    4 days ago
    1.0
    I never leave bad reviews as I always try to look at the positive. But with this experience I can’t. My boyfriend went and got us 2 smoothies and 2 burritos which totaled to about $40. It took a long time for our order to even come out, maybe about 15-20 minutes. When an employee handed my boyfriend our smoothies, my boyfriend noticed the cups felt extremely light, and there wasn’t their typical see-through lid on them. He opened them and they were literally halfway full. The employee said “oh, do you want me to fill them up all the way?” Uh.. yes? They only have one size smoothie so we were expecting it to be full of course. We got home and noticed there was a lot of ice in our smoothie, and it seems like they just filled the remaining space with ice. We opened our burritos and there was soggy lettuce spilling out of the burritos which were poorly wrapped. We didn’t eat anything as it just wasn’t edible, especially for the price we paid.
  • LG
    Leah Grow
    Nov 29, 2025
    2.0
    We stop by Saturday morning, and this poor young girl is working all alone. This is poor management. She was doing a fantastic job taking care of everyone, but there’s a line inside the store a huge drive-through line. She’s taking orders, prepping hot food, making smoothies, making bowls with no help. Also, it seems like a security issue. I asked her if she was working alone today and she said with a smile “oh yeah, my coworker did didn’t show up” When her coworker didn’t show up management should have showed up and helped. Props to the young girl slaying and shame on management for not helping and having the digital reminder above her head of how long the line is waiting.
  • SR
    Sheila Rivera
    Oct 25, 2025
    1.0
    I don’t usually write reviews, but during my visit I found a piece of a plastic bag blended into my drink (discovered @ end of my smoothie ) The manager was respectful and tried to help, which I appreciate, but it’s still very upsetting. My health matters more than a refund . I went in for a Detox Island Green smoothie meant to be healthy and ended up with worrying about possible microplastics instead. I truly hope this location takes extra care with ingredient handling so this doesn’t happen again.
  • DO
    Donny Osmond
    Oct 25, 2025
    1.0
    The bowls are frozen flavored water. Scan.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Hurricane, UT?

The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturday, and 10 AM to 8 PM on Sunday.