Dairy Queen Grill & Chill

4.2
1432 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
754 W State St, Hurricane, UT
84737-3412, United States

Hours

Reviews

4.2
1,432 reviews
5 stars
818
4 stars
336
3 stars
136
2 stars
40
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some employees like Paul and Kyle received high praise for their friendliness and helpfulness, others were reported as rude or unprofessional.

Food Quality

The food quality is inconsistent, with some customers enjoying the burgers and blizzards, while others complained about cold, soggy items and small portions.

Wait Times

Many customers expressed frustration with long wait times, particularly in the drive-thru, which often exceeded 20 minutes.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including feeling overcharged for small portions and additional charges for sauces.

Cleanliness and Atmosphere

The restaurant is generally described as clean and pleasant, but there are reports of unsanitary conditions at times, such as pests.
  • TJ
    Tonya Jocelyn
    Dec 15, 2025
    5.0
    The $7 meal deal is a bargain.
  • LE
    Lee Evans
    Nov 13, 2025
    5.0
    Whoever the young man was at the window should get a raise. He is what a great employee should be. Thank him for us. He made Wendy's a pleasure to deal with!!!! Way to go
  • JM
    Jack MacKay
    Nov 2, 2025
    5.0
    Had a craving all day for a blizzard. It was as good as I expected.
  • JC
    Jazlyn Carr
    Oct 16, 2025
    5.0
    Had an employee (I think his name was Paul) who really brightened up my day. I've been on the road for a few days, travelling from PA and today was a bit rough drive-wise and he really cheated me up with his bright smile and simple jokes. Six out of five stars ☺️
  • DB
    Dylan Beveridge
    Oct 16, 2025
    5.0
    Stopped here on a whim during a road trip all the way from Pennsylvania. The place was nice, service was quick, and the star of the show is their employee Paul. He was kind, friendly, and really went above and beyond anything I've seen from a fast food worker. Even seeing him interact with other guests, his smile never dropped and he was incredibly outgoing and friendly. Dairy Queen take note, hire more people like Paul

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Hurricane, UT serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

They are open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM (11:00 AM on Sunday), and Friday to Saturday from 10:30 AM to midnight.