Customers frequently praised the friendly and helpful staff, particularly highlighting employees like Paul and Kyle for their exceptional service.
Food Quality
While many enjoyed the food, there were consistent complaints about portion sizes, food temperature, and the quality of certain items like fries and Blizzards.
Wait Times
Numerous reviews mentioned long wait times, especially in the drive-thru, with some customers expressing frustration over delays.
Management Issues
Several customers reported poor management practices, including early closing times and inadequate staff training, leading to negative experiences.
Atmosphere
The restaurant was noted for its clean environment and pleasant atmosphere, making it a popular spot for families and travelers.
LE
Lee Evans
Nov 13, 2025
5.0
Whoever the young man was at the window should get a raise. He is what a great employee should be. Thank him for us. He made Wendy's a pleasure to deal with!!!! Way to go
JM
Jack MacKay
Nov 2, 2025
5.0
Had a craving all day for a blizzard. It was as good as I expected.
JC
Jazlyn Carr
Oct 16, 2025
5.0
Had an employee (I think his name was Paul) who really brightened up my day. I've been on the road for a few days, travelling from PA and today was a bit rough drive-wise and he really cheated me up with his bright smile and simple jokes. Six out of five stars ☺️
DB
Dylan Beveridge
Oct 16, 2025
5.0
Stopped here on a whim during a road trip all the way from Pennsylvania. The place was nice, service was quick, and the star of the show is their employee Paul. He was kind, friendly, and really went above and beyond anything I've seen from a fast food worker. Even seeing him interact with other guests, his smile never dropped and he was incredibly outgoing and friendly. Dairy Queen take note, hire more people like Paul
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Hurricane, UT serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
They are open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM (11:00 AM on Sunday), and Friday to Saturday from 10:30 AM to midnight.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, the location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, they provide booster seats, high chairs, family-friendly seating, and are good for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available along with regular seating inside the restaurant.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering rewards.
Is the Dairy Queen Grill & Chill location wheelchair accessible?
Yes, this location is wheelchair accessible and has restrooms for customer convenience.
How can I get to Dairy Queen Grill & Chill if I'm staying at Wingate by Wyndham Hurricane/Zion National Park?
Dairy Queen Grill & Chill is near the Wingate by Wyndham Hurricane/Zion National Park hotel, making it convenient to visit for a meal or a treat during your stay.
What other dining options are near Dairy Queen Grill & Chill in Hurricane, UT?
Nearby dining options include Street Tacos, Del Taco, The Pizza Wagon, Costa Vida, Mekong Kitchen, and Burger King, offering diverse cuisines close by.
What attractions can I visit near Dairy Queen Grill & Chill?
Before or after dining, you can enjoy the scenic drive through Zion Park, a nearby national park offering beautiful landscapes.