Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and lobby, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Behavior
There were mixed reviews about staff behavior, with some customers praising individual employees for their kindness, while others reported rudeness and poor communication.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold or improperly cooked items.
Cleanliness
Some reviews noted cleanliness issues, particularly in the bathrooms and dining area.