Wendy's

2.9
1014 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10989 No Town Center Blvd, Highland, UT
84003, United States

Hours

Reviews

2.9
1,014 reviews
5 stars
271
4 stars
163
3 stars
143
2 stars
102
1 star
335

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and dry chicken sandwiches.

Service Speed

Numerous reviews highlighted extremely long wait times, both in the drive-thru and inside, often exceeding 30 minutes.

Customer Service

While some employees received praise for their friendliness, many customers experienced rude service and a lack of attention from staff.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, or items prepared incorrectly.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
  • AC
    Alex Cyr
    Nov 1, 2025
    1.0
    Slower than a sit-down restaurant Drive through is slow and don’t even bother trying the lobby. You’ll easily spend 15-20+ mins waiting at the front registers without any staff members so much as looking at you. The staff was arguing with each other as well and was not happy. I had to ask the staff for help, and even then they looked at me like I was speaking gibberish. It was another several minutes before anyone came to the register to help me. In summary, avoid the stress and go somewhere else.
  • IW
    Isaiah Williams
    Oct 30, 2025
    1.0
    Stood in line for 15 min… they didn’t even look at me…. From 5:05 - - 5:15 pm
  • DP
    David Parkinson
    Oct 27, 2025
    1.0
    Awful experience. We did the drive thru. Didn’t get my chicken nuggets I ordered, but didn’t realize till we’d driven away. Didn’t get the sauces I asked for. My wife’s water tasted super weird. I also ordered a frosty & they randomly just gave me a Dr. Pepper instead. We were in a rush so we didn’t have time to verify things before we drove off. Probably the worst Wendy’s experience I’ve had in my short time on this earth. I’m disappointed.
  • SG
    Shelbie Giles
    Oct 25, 2025
    1.0
    Genuinely… the worst fast food experience I’ve ever had. The fries were literally cold, my burger bun was stale, and the nuggets were gooey and cold. I normally like Wendy’s, but tonight was BAD. I won’t be returning.
  • IW
    Isabel Wilson
    Oct 23, 2025
    5.0
    Eli was an amazing help very kind and answered all of my questions about the menu and prices. I was so grateful for such a pleasant experience especially so late at night where it’s easy to get grumpy. PROMOTE THIS GUY!

Frequently Asked Questions About Wendy's

Is Alpine Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.