Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and dry chicken sandwiches.
Service Speed
Numerous reviews highlighted extremely long wait times, both in the drive-thru and inside, often exceeding 30 minutes.
Customer Service
While some employees received praise for their friendliness, many customers experienced rude service and a lack of attention from staff.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, or items prepared incorrectly.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
AC
Alex Cyr
Nov 1, 2025
1.0
Slower than a sit-down restaurant
Drive through is slow and don’t even bother trying the lobby. You’ll easily spend 15-20+ mins waiting at the front registers without any staff members so much as looking at you. The staff was arguing with each other as well and was not happy. I had to ask the staff for help, and even then they looked at me like I was speaking gibberish. It was another several minutes before anyone came to the register to help me. In summary, avoid the stress and go somewhere else.
IW
Isaiah Williams
Oct 30, 2025
1.0
Stood in line for 15 min… they didn’t even look at me….
From 5:05 - - 5:15 pm
DP
David Parkinson
Oct 27, 2025
1.0
Awful experience. We did the drive thru. Didn’t get my chicken nuggets I ordered, but didn’t realize till we’d driven away. Didn’t get the sauces I asked for. My wife’s water tasted super weird. I also ordered a frosty & they randomly just gave me a Dr. Pepper instead. We were in a rush so we didn’t have time to verify things before we drove off. Probably the worst Wendy’s experience I’ve had in my short time on this earth. I’m disappointed.
SG
Shelbie Giles
Oct 25, 2025
1.0
Genuinely… the worst fast food experience I’ve ever had. The fries were literally cold, my burger bun was stale, and the nuggets were gooey and cold. I normally like Wendy’s, but tonight was BAD. I won’t be returning.
IW
Isabel Wilson
Oct 23, 2025
5.0
Eli was an amazing help very kind and answered all of my questions about the menu and prices. I was so grateful for such a pleasant experience especially so late at night where it’s easy to get grumpy. PROMOTE THIS GUY!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Highland, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Highland, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 492-0303.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Alpine Wendy’s serve breakfast?
Yes, this Wendy’s location in Highland, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Highland, UT?
The drive-through is open Monday through Saturday from 6:00 AM to midnight and closed on Sundays.
Is Wendy's in Highland, UT open for dine-in, drive-thru, and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Highland, UT serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online or through an app for this Wendy's?
You can order via the Wendy's mobile app available on the App Store or through their website at order.wendys.com.
What payment methods are accepted at Wendy's in Highland?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's location in Highland, UT?
It is located at 10989 No Town Center Blvd, Highland, UT 84003.
How can I contact this Wendy's location if I have questions or feedback?
You can call (801) 492-0303 or reach their Customer Care team via live chat on Wendy's Contact page or call 888-624-8140.
What nearby places can I visit after eating at Wendy's?
Nearby you can visit Bliss Beauty Lounge for hair and skin care, Hokulia Shave Ice-Highland for ice cream and smoothies, or Pure Barre gym for fitness activities.
Are there nearby services to Wendy's that might be useful for errands?
Yes, The UPS Store 6054 for shipping, BestShred Document Shredding for professional shredding services, and Quick Quack Car Wash for auto cleaning are conveniently close to Wendy's.
Is there a nearby grocery store close to Wendy's where I can shop?
Yes, Meiers Meats and Fine Foods is nearby offering groceries, butcher shop items, and supermarket products.