Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely slow service, often waiting 20-30 minutes for their orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers complained about cold, stale, or improperly cooked food, with some items being inedible.
Staff Professionalism
Numerous reviews mentioned unprofessional behavior from staff, including language barriers and lack of urgency.
Management Issues
Customers expressed concerns about poor management and staffing, suggesting a need for better oversight and training.
SB
Sean Brown
Nov 14, 2025
1.0
Where do I even start I called and they ignored me then when they did finally pick up they pretended they don’t hear me and hung up then I called again and they were like sorry we’re closed it’s 11:00 it says 1 am, the food I’m sure was messed with from the looks of it when we got it and they basically just threw it at me I understand it’s late and everyone would like to go home but ITS YOUR JOB this was horrible I can’t even explain I was in a pinch late night trying to grab food cuz I got off late as well it’s ridiculous this place gone here before and they just close things down when they don’t feel like working whoever the General Manager of the store is should be ashamed
JB
Javain Bradford
Nov 12, 2025
1.0
Only person in line but still waited a decent minute for my food. I figured with the wait, at least the food would come out warm or fresh but nope. Fries were cold, even though we specifically asked for them to be crispy. The burger patty was cold to the touch, and the cheese wasn’t even melted. Honestly disappointing. I guess this is what I should’ve expected from a 2.6 star restaurant. I really hope management starts reading these reviews and puts some effort into improving quality and service. Being the only customer, I expected at least warm food
FB
Ferdie Burdeos
Oct 30, 2025
1.0
For the store in Herriman, their system always have problems scanning offers with their apps. It almost seems like they really dom’t want to honor offers or deals from their app. Sometimes i do encounter cashiers that doesn’t speak english at all. Hard to communicate.3
CP
Colin Parker
Oct 26, 2025
1.0
I got a spicy chicken sandwich in a combo with no tomato
I received extra tomato on my sandwich and that wasn't all I received and uncooked chicken Patty I found out after the first bite it was still pink all the way through and bleeding
I'm so disgusted I knew something wasn't right when it was chewy this was awful and I won't be back
Corporate need to intervene for this location to be successful i won't be back anytime soon
EW
Emmalee Woffinden
Oct 21, 2025
1.0
I was super disappointed! Made the mistake of going to this location for dinner waited 20 minuets for someone to take my order and when it finally came my turn the girl (Daniela) didn’t even speak English! Because of the lack of understanding she messed up our order three different times. Talked to other customer’s and they were dealing with the same thing! Also come to find out a group of teen boys came in asking for a free meals cuz they was poor AND SHE GAVE THEM FREE MEALS! While waiting for my order, the other customers and I were all clumped by the counter cuz she didn’t ask for any of our names so none of us knew whose order was who’s. And when they were confirming orders they only spoke Spanish so none of us knew what was going on it didn’t help that we specifically asked for dine in and they threw everyone’s order in a bag and that the orders kept getting messed up. Finally got to sit down and eat our food and they start singing loudly to their personal music in the back so me and my family couldn’t even sit down and enjoy each other. SO DISAPPOINTED! SO UNPROFESSIONAL!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Herriman, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Herriman, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 302-1500.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Herriman Wendy’s serve breakfast?
Yes, this Wendy’s location in Herriman, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Herriman, UT?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does Wendy's Herriman location serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Herriman, UT?
Delivery is available where offered. Check the Wendy's app or order.wendys.com and enter your address to confirm delivery availability.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's mobile app or online at order.wendys.com using the Herriman location.
What payment methods are accepted at Wendy's Herriman?
Wendy's at this location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant. Look for the “Nutrition & Allergens” link under menu item descriptions.
How can I contact Wendy's Herriman for questions or feedback?
You can call (801) 302-1500 to reach the location, use the Wendy's Contact page for live chat or messages, or call 888-624-8140 for customer care.
What nearby stores or shops can I visit around Wendy's Herriman?
Nearby places include Smith's Food and Drug for groceries and pharmacy needs, Hokulia Shaved Ice for desserts, and Starbucks for coffee.
Are there any nearby financial services or banks near Wendy's Herriman?
Yes, Mountain America Credit Union, UCCU Herriman Branch, and Goldenwest Credit Union are nearby for your banking needs.
What fun or entertainment options are close to Wendy's Herriman?
The Utah Philharmonic Orchestra offers concert events nearby. You might also visit Redbox for movie rentals before or after your meal.