Taco Bell

3.5
879 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5088 W 13400 South in Herriman. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5088 W 13400 South, Herriman, UT
84096, United States

Hours

Reviews

3.5
879 reviews
5 stars
338
4 stars
188
3 stars
115
2 stars
62
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some experiencing rude interactions from staff.

Food Quality

Food quality was inconsistent, with complaints about incorrect orders, stale ingredients, and poor preparation.

Positive Staff Interactions

Some customers praised specific employees for their excellent service and friendly demeanor, highlighting a few standout staff members.

Management Concerns

Several reviews mentioned dissatisfaction with management's handling of issues and overall restaurant conditions.

Overall Experience

The overall experience varied greatly, with some customers enjoying their meals while others expressed frustration and disappointment.
  • SU
    Sol Unum
    Nov 17, 2025
    1.0
    Poor food, poor service, incorrect and missing items, rude people uninterested to assist but yell and disconnect the calls, failure to understand that orders are placed through the taco bell app, redirected to the delivery service who says to call taco bell since they are the ones who fulfilled the order incorrectly, then told that they cannot help with sending the items again nor place a refund for the order because the order was placed through the app. Called other location who told me that the big boss Melissa would call me, Melissa called to tell me that they could not do anything to place a complaint with the taco bell app. This was a waste of time I had to call the taco bell hotline to get assistance.
  • LF
    Lisa Fristrup
    Nov 1, 2025
    1.0
    I got a Cantina Chicken Bowl. Half rice, 5 black beans, sprinkle of wilted lettuce, 3 tiny drops of sour cream, no avocado salsa packet, 3 shreds of red cabbage, 5 shreds cheese, a tiny drop of guacamole. Bought chipotle sauce for 40 cents but wasn't even half full. Got 5 tacos and 5 burritos. Asked for a lot of hot sauce (got 4 packets) and mild sauce (got 3 packets).
  • DT
    Daniela Torres
    Oct 24, 2025
    1.0
    Cada vez que visito este taco bell, las personas pareciera que no les gustará trabajar, siempre tengo que esperar entre 30 a 45 minutos, muchas personas paradas sin hacer nada, dando vueltas, necesitan mejorar eso rápido
  • CC
    Calwen
    Oct 9, 2025
    1.0
    I have tried two days days in a row to order at the drive thru for breakfast and not even one person said anything to take my order so I left it is absolutely horrible that this location is open
  • MM
    Maria
    Sep 14, 2025
    1.0
    TACO BELL – EXTREMELY RUDE AND RACIST EXPERIENCE After a long day, I decided to grab dinner at Taco Bell instead of cooking. I placed my order and, when I got to the window, I asked to add a few more items. The cashier told the staff in the back about the additional tacos, and I could clearly hear them bad-mouthing me. When the cashier gave me the updated price, I said, “Wow, that’s too much for all that—I’ll just stick to my original order.” (For context: from the moment I pulled up—only one car ahead of me, no one behind me—to placing my order and changing it, less than two minutes had passed.) That’s when I heard one worker say, “and it’s a Mexican lady,” and another reply, “well then tell her, does she want to still add on to it, si or no.” Shocked and upset, I handed the cashier my money in silence. My kids, who heard everything, were just as stunned. I finally said, “You know what, can I just get my money back? This is crazy.” A manager named Terra came to process the refund. When I asked for her name, she dismissively said it and walked away, adding, “Oh, here’s a bad review,” clearly not caring about the racist comments or what had just happened. Well Terra here is that bad review. And just for your staffs information who wanted to be racist yes I’m part Mexican but I was born here in the United States so yes I do speak English clearly.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 5088 W 13400 South in Herriman?

The drive-through is open 24 hours every day, from 5:30 AM to 5:29 AM the next day.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery.