Service Quality
Customer experiences with service were mixed; while some praised friendly and helpful staff, others reported slow service and incorrect orders.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and delicious bagels, while others received cold or improperly made items.
Staff Recognition
Several customers highlighted specific staff members for their exceptional service, particularly praising Natalia, Alissa, and Janette.
Drive-Thru Issues
Many reviews mentioned problems with the drive-thru, including slow service and order inaccuracies.