Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, incorrect orders, and unhelpful staff interactions.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms.
Staff Attitude
Customer experiences varied widely regarding staff friendliness and professionalism, with some praising the staff while others reported rudeness.
TH
tom hart
2 days ago
5.0
Can't beat Wendy's. Love their chili.
DF
Dillon Fisher
Jan 1, 2026
1.0
Got my whole entire order wrong! They couldn’t even understand me over the phone and just hung up afterwards after they said just bring it back. I’m a 15 minute drive. I don’t want to waste 45 minutes because they can’t understand English. Please get someone that can speak English!
AC
Aidan Carmichael
Dec 26, 2025
3.0
Multiple times that I have gone through the drive through they have missed items in my order. I get food here on my hour long drive home and eat on the way so I didn't notice until I was too far away for it to be worth going back for my nuggets.
BB
bennn.
Nov 29, 2025
1.0
Food was alright. Ordered a three patty and got four. Was missing two chicken sandwiches. Frosty wasn't the right type. Horrible service, never returning.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location in Heber City, UT?
The drive-thru is open every day from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery may be available depending on your location. Check the Wendy's app or website at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I find nutrition and allergen information for the menu items?
Yes, nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posted on a nutrition information poster.
How can I contact this Wendy's location with questions or feedback?
You can contact Wendy's Customer Care via live chat or call 888-624-8140, or directly call this location at (435) 654-7458. Feedback can also be submitted via Wendy's Customer Satisfaction Survey online.
Is there a nearby place to grab a coffee before or after visiting Wendy's?
Yes, Starbucks is close by offering coffee and light refreshments, perfect for before or after your Wendy's visit.
What entertainment options are near Wendy's in Heber City?
J B Mulligans Club & Pub nearby offers American food, a pub atmosphere, and dance club experiences—great if you're looking to relax after your meal.
Are there convenient services like gas stations near Wendy's?
Yes, several gas stations such as 7-Eleven, Exxon, and Phillips 66 Gas are close to Wendy's, helpful if you need to refuel before or after dining.
Where can I order Wendy's food online or via an app?
You can order through Wendy's official app available in the App Store or via the website order.wendys.com to place your order for pickup, drive-thru, or delivery where available.