McDonald's

3.1
1949 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 S Main St, Heber City, UT
84032, United States

Hours

Reviews

3.1
1,935 reviews
5 stars
534
4 stars
357
3 stars
359
2 stars
203
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

The dining area and restrooms received mixed reviews, with many customers noting dirty tables and unsanitary conditions.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about missing items and inconsistent quality.

Customer Experience

Many customers expressed frustration with the overall experience, citing issues with staff attitude and lack of attention to customer needs.

Drive-Thru Efficiency

The drive-thru was often criticized for long wait times, with some customers stating it took excessively long to receive their orders.
  • FW
    Foster “Wat TV” Watabe
    Nov 14, 2025
    5.0
    This is absolutely the best McDonald’s in the state of Utah if not the entire country! Establishment is clean, food is hot and fries are super hot and freshly cooked, perfectly salted. Fries 10/10! Thank you for restoring my faith in McDonalds.
  • MS
    Monica Sweat
    Nov 6, 2025
    1.0
    No one in the drive thru. Get our food. head home RAW burgers. Yum thank you so much mcdonalds. No phone number to call and complain so they know their people aren't cooking the food properly.
  • JL
    janie liston
    Nov 1, 2025
    1.0
    They were very rude even though we were very nice to them. They seemed annoyed we were there. The language barrier made it difficult to order. Half our order was missing fries, we went back around and they didn't understand what we were saying. Very awkward experience.
  • CB
    Carter Bezzant
    Nov 1, 2025
    1.0
    Found chunks of plastic in my daughter’s ice cream! Terribly slow, nobody speaks English and they will just tell you your online order didn’t work make you pay twice and take an hour to get you you’re food. Just skip this location.
  • RK
    Rylan Kirkham
    Oct 24, 2025
    2.0
    Most incompetent fast food crew I have ever seen, act annoyed at your presence and have no hustle whatsoever. Genuinely never going to a McDonalds again after experiencing what this location has turned into.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Heber City?

McDonald's in Heber City is open from 5:00 AM to 11:00 PM Monday through Thursday, and on Sunday from 5:30 AM to 11:00 PM. On Fridays and Saturdays, it stays open later until 1:00 AM.

When is the drive-thru at this McDonald's location available?

The drive-thru is open daily from 5:00 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until 1:00 AM.