Many customers reported slow service, especially during busy times, with some stating it took over an hour for their orders.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unprofessionalism.
Food Quality
Overall, customers enjoyed the food quality, with specific praise for certain sandwiches, though some expressed disappointment over portion sizes and missing items.
Delivery Issues
Numerous reviews highlighted unreliable and slow delivery times, with many customers experiencing significant delays.
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Christina Yeates
Jul 30, 2025
2.0
I placed an order as part of the rewards program for my birthday. And I had ordered it as an unwich with cucumbers and pickles. The employee Josh was mocking the order as he was preparing it. I’m highly upset with the lack of professionalism that he showed. My partner who is deaf went and asked his name since none of them have name tags on. I have worked in food service and I would NEVER mock a customer’s order. Some training in professionalism needs to be done at this store. First bad impression for our first time coming to this location.
JR
Jon Richards
Aug 22, 2023
5.0
Got my order ready right on time and everything was done right. Pretty dang good for an order of 12 sandwiches. Well done.
SE
Stephanie Edwards
Mar 15, 2022
5.0
Very helpful staff. Great sandwiches
RC
Richard Colli
Mar 6, 2022
4.0
First time in a Jimmy John's. Nice sandwich menu, choice of ingredients, multiple sizes, and beverages to accompany your meal. Fast, friendly staff. Great food, large servings, and delicious. Will be back more in future. Great alternative over fast food drive thru's.