Many customers reported slow service, especially during busy times, with some stating it took over an hour for their orders.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unprofessionalism.
Food Quality
Overall, customers enjoyed the food quality, with specific praise for the sandwiches, though some expressed disappointment over portion sizes and missing items.
Delivery Issues
Delivery service was frequently criticized for being slow and unreliable, with many customers experiencing long wait times.
CR
christina romano
Oct 19, 2024
5.0
Super fast service and delicious food!
NT
Noah Thompson
Jul 31, 2024
1.0
Terrible. Employees supper rude had a wrong order and asked very nicely to have it redone and we got yelled at and kicked out...would give zero stars if could.
RK
Russ Knight
Nov 2, 2023
1.0
I love Jimmy Johns..... but their online and delivery here in Heber has really gone down hill recently. Definitely NOT FREAKY FAST. I waited 35 minutes for my delivery last week and over 45 minutes this week. Two consecutive times is enough, I will not use this service again.
AG
Anthony Gale
Jun 28, 2015
4.0
Service was polite, fast and the food was tasty.
EF
Evan Francis
Oct 27, 2014
2.0
I live less than 3 miles away from the store and they won't deliver to my house.