Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and incompetence.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and frequent mistakes.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of unsanitary conditions in both dining and restroom areas.
Speed of Service
Many customers noted slow service times, particularly in the drive-thru, with long waits reported frequently.