Arby's

3.6
764 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1814 W 2700 N, Farr West, UT
84404, United States

Hours

Reviews

3.6
764 reviews
5 stars
272
4 stars
198
3 stars
113
2 stars
57
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Customer Service

There were numerous complaints about rude staff and poor management, with some customers feeling disrespected during their interactions.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers receiving incorrect orders.

Staffing Issues

Many reviews highlighted that the restaurant is often understaffed, leading to slow service and increased customer frustration.

Cleanliness

Customers noted dirty tables and unsanitary conditions in the dining area.
  • RB
    R B
    Jan 4, 2026
    1.0
    So frustrating when you order a French dip sandwich and there is no French dip:-( people say “why don’t you check your order?” I shouldn’t have to!! Especially at the drive up, there are others waiting!! Very frustrating!! They had time to feed the dog ahead of us but no French dip sauce:-( We pulled forward to wait for our food and the gentleman who brought it out was very kind:-)
  • AF
    Aaron Fyffe
    Dec 26, 2025
    3.0
    Despite this location being at one of the busy I-15 exits, it has consistently been some of the slowest service times I have ever had at Arbys.
  • SS
    Sarah Smith
    Dec 21, 2025
    1.0
    horrible experience everytime I try to order a chicken bacon Swiss with no sauce or vegetables... they get it wrong and when ask to remake it the line cook yells at me for customizing the order and gets made he has to remake it, it's your job to get it right the first time not yell at the customer. I've been a line cook before and saying it's my fault you can't read is ridiculous, lost my business. get a better cook with a better attitude
  • AB
    Anay Bonilla
    Nov 21, 2025
    5.0
    Everyone is trying their best
  • WJ
    Whitney Johns
    Nov 18, 2025
    1.0
    Our $9.99 steak bites are completely burnt!