McDonald's

3.0
1306 reviews
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Business Details

549 S Main, Ephraim, UT
84627, United States
(435) 283-4915
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
549 S Main, Ephraim, UT
84627, United States

Hours

Reviews

3.0
1,306 reviews
5 stars
319
4 stars
258
3 stars
240
2 stars
137
1 star
352

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables and restrooms.

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned issues with food quality, such as cold or overcooked items and incorrect orders.

Customer Experience

While some customers praised individual staff members for their friendliness, many expressed frustration with the overall lack of customer service.
  • JB
    Josh Behunin
    Dec 27, 2025
    1.0
    Common on it’s not hard to be a decent McDonalds all you need to do is try!
  • KR
    Kate Robinson
    Dec 24, 2025
    1.0
    Shut down and stole our online order when we pulled up. Said they weren’t taking any more orders, and didn’t care that it was an online, prepaid order. Refused to give our order and didn’t refund us.
  • RS
    Richard Snow
    Dec 22, 2025
    1.0
    Grime in places that show this place is not being cleaned properly. Have some pride in your establishment
  • JB
    Jonathan Bleyl
    Dec 12, 2025
    1.0
    This place is always filthy even when it's empty. I know it gets slammed sometimes but when every table is filthy and workers are in the back hamming it up, it's pretty disappointing
  • JJ
    Jake
    Dec 7, 2025
    1.0
    I asked for everything fresh, it was definitely not fresh. I would not advise ever going to this McDonalds. Driving to Spanish fork is worth it. The employees at this McDonalds do not understand what customer service truly is. I went here on December 7, 2025. Around 4:30 P.M. Thought I was going to have actual fresh food. But it was anything but fresh. I got my order almost 5 min after placing my order. Never go here, they have no idea what they’re doing. I have 5 years of fast food experience and this restaurant is not worth 1 penny. Take the drive to Spanish fork, it’s worth it. This place is the worst place I’ve been to.
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Frequently Asked Questions About McDonald's

What are the regular open hours for McDonald's in Ephraim, UT?

McDonald's in Ephraim, UT is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight.