Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Feedback on food quality was mixed, with some praising the ice cream and others criticizing the freshness and preparation of meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and sticky counters.
Pricing Concerns
Customers expressed dissatisfaction with high prices and additional charges for condiments.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable meals.
NM
Nicole McCoshum
Jan 3, 2026
5.0
Thank you for helping us customize our meals. The girl that helped me was awesome and went above and beyond.
WL
Won Lee
Jan 2, 2026
3.0
Consistent Dairy Queen quality. But they could not redeem the gift card with card number, kept asking for scan barcode or QR code. Disappointed.
PP
Pattie Peterson
Dec 19, 2025
5.0
The $7 dollars meal deal is fantastic!!
BE
Brandon Ebert
Nov 29, 2025
4.0
I love this location they never deny us service the food is good I love the atmosphere and it's better than the one in Brigham city.
BT
Ben Thomas
Nov 25, 2025
1.0
They have small Blizzards more expensive than Chik Fila peppermint chocolate chunk milkshakes! That have a few ingredients thrown on top of the swirl and the same proportion of ice cream too! Not worth a dime. You have to mix it all into the ice cream please.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Elwood, UT?
The restaurant is open Monday through Friday and on Sunday from 10:00 AM to 10:00 PM, and on Saturday from 11:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Elwood?
It is located at 5245 W 9600 N, Suite 102, Elwood, UT 84337-8715, USA.
Does Dairy Queen Grill & Chill offer outdoor seating and family-friendly amenities?
Yes, it offers outdoor seating, booster seats, high chairs, restrooms, and is wheelchair accessible and family-friendly.
Can I order online from Dairy Queen Grill & Chill in Elwood?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/70733/.
What special menu items does Dairy Queen Grill & Chill offer?
Special menu items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Are there any nearby gas stations close to Dairy Queen Grill & Chill?
Yes, nearby gas stations include Chevron, Texaco with Techron, Maverik Adventure’s First Stop, and CAT Scale, which can be convenient for customers refueling before or after dining.
What fast food and dining options are near Dairy Queen Grill & Chill?
Nearby fast food options include Arby's and Maverik Adventure’s First Stop, giving customers additional dining choices in the area.
Are there any convenience stores close to Dairy Queen Grill & Chill?
Yes, On The Run - Convenience Store and Chevron provide nearby shopping options for snacks and essentials.
Can I visit any local businesses or services near Dairy Queen Grill & Chill for automotive or pet needs?
Yes, nearby you can find automotive repair and tire services such as JD Truck Repair and SF Customs, as well as pet services like Kandi's Critter Clips & obedience training and Pretty Paws Grooming.