Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
246 reviews
5 stars
105
4 stars
32
3 stars
21
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, long wait times, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Pricing Concerns
Customers expressed dissatisfaction with high prices, especially for items that should be included with meals, such as sauces.
Cleanliness
While some praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers enjoyed their food and praised friendly staff, indicating that experiences can vary.
- KRKimberly RansomNov 13, 20251.0Waited 45 minutes for cold food and sloppy made peanut butter parfait!! Horrible service!!! Will never come again! Don't waste your time & money!
- TBTyson BNov 10, 20251.0Pulled up right at noon in the drive thru and sat for over a minute. No person said a word, so we left. I don't trust my food will be made by anyone competent if they can't even tell me to wait a second or anything. I just sat and stared at the board in the drive thru like an idiot.
- WJWolf JargoNov 2, 20252.0So went there to get one of the cheeseburger deluxe signature sandwiches supposed to be double patty double cheese when I got it home it was single patty single cheese regular burger I don't know what to expect anymore from kids working in fast food restaurants probably nothing it'd be nice if they could at least get the order right for a change
- AEAustin EbornOct 27, 20251.0Not sure when closing time is, but it’s not 10pm on Sundays as stated here. Could see people inside around 9:45 but no answer at drive thru. Foods decent when they are open but they do take a long time to prepare.
- RGRichard GardnerSep 21, 20251.0“I already reached out through the link you gave. Still no refund, no resolution, and no accountability. Corporate runaround doesn’t fix a hair in my food.” Ordered the spicy chicken sandwich at Dairy Queen… forgot to check the box for “no hair included.” 🤦♂️ My wife took one bite, found a long black hair, and immediately lost her appetite. Talk about “Finger Lickin’—nope, wrong chain.” I brought the hairy surprise back, only to be told they couldn’t refund me because there was no manager on duty. So apparently my $8.49 is now a donation to the “Mystery Hair Fund.” And on top of that—you wanted to charge me .49 cents for honey mustard with my fries that I had already asked for. Hair in the sandwich + nickel-and-diming for sauce = chef’s kiss of disappointment. Dairy Queen, do better. It’s really not that hard: chicken, bun, maybe some spice. Leave the hair out of the recipe, and the extra charges off the bill. Order #85. 9/20/2025
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Elwood, UT?
The restaurant is open Monday through Friday and on Sunday from 10:00 AM to 10:00 PM, and on Saturday from 11:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Elwood?
It is located at 5245 W 9600 N, Suite 102, Elwood, UT 84337-8715, USA.
Does Dairy Queen Grill & Chill offer outdoor seating and family-friendly amenities?
Yes, it offers outdoor seating, booster seats, high chairs, restrooms, and is wheelchair accessible and family-friendly.
Can I order online from Dairy Queen Grill & Chill in Elwood?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/70733/.
What special menu items does Dairy Queen Grill & Chill offer?
Special menu items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Are there any nearby gas stations close to Dairy Queen Grill & Chill?
Yes, nearby gas stations include Chevron, Texaco with Techron, Maverik Adventure’s First Stop, and CAT Scale, which can be convenient for customers refueling before or after dining.
What fast food and dining options are near Dairy Queen Grill & Chill?
Nearby fast food options include Arby's and Maverik Adventure’s First Stop, giving customers additional dining choices in the area.
Are there any convenience stores close to Dairy Queen Grill & Chill?
Yes, On The Run - Convenience Store and Chevron provide nearby shopping options for snacks and essentials.
Can I visit any local businesses or services near Dairy Queen Grill & Chill for automotive or pet needs?
Yes, nearby you can find automotive repair and tire services such as JD Truck Repair and SF Customs, as well as pet services like Kandi's Critter Clips & obedience training and Pretty Paws Grooming.