Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
209 reviews
5 stars
115
4 stars
27
3 stars
15
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised some staff members for their friendliness and efficiency, particularly highlighting Brandon and the morning crew.
Order Accuracy
Many reviews indicated frequent issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and bathrooms, while others noted clean environments.
Food Quality
Feedback varied on food quality, with some enjoying fresh and hot meals, while others complained about stale or undercooked items.
Customer Experience
Mixed experiences reported, with some customers feeling rushed or unwelcome, while others appreciated the helpfulness of staff.
- JLJacob LooserNov 17, 20252.0When this location first opened, they did super well. Gone downhill since then. At the very least the food should be hot. I have given this location multiple chances recently and every single time I go there my food is at best lukewarm and at worst physically cold to the touch. With food prices today it’s a very low bar to at least expect the food you’re getting to be hot.
- PSPb SchNov 16, 20251.0Sunday 10:41 am Nobody in line we’re the only ones and you’re talking about 15 to 20 minutes to bring our food. These days fast food is not even a fast food anymore. They should go out of business is not. I remember when McDonald’s started and the actual timeframe to get you the food to you. It was three minutes only.
- ACAdam ClarkNov 14, 20255.0The best Wendy's I've been to. Team is well run, friendly, and they get orders out quick! I never have issues with my order here. Place is always clean and operates well. The way a franchise should be.
- JTJulio TNov 8, 20255.0Clean place and great service !!! Gabriela is awesome with a big pretty smile !!! I will come back !!!
- KCKarla ColinaNov 6, 20251.0We love Wendy's, but this time I was very disappointed to get hair on my daughters' fries.
Frequently Asked Questions About Wendy's
Is 4245 N Pony Express Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eagle Mountain, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eagle Mountain, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (385) 412-6389.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4245 N Pony Express Wendy’s serve breakfast?
Yes, this Wendy’s location in Eagle Mountain, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 4245 North Pony Express Parkway?
The drive-thru is open Monday to Friday from 5:30 AM to midnight, Saturday from 6:00 AM to midnight, and Sunday from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 4245 North Pony Express Parkway serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Eagle Mountain, UT?
To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment methods are accepted at Wendy's on North Pony Express Parkway?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can contact customer care via the Contact page, call 888-624-8140, or call the location directly at (385) 412-6389. You may also complete the Wendy’s Customer Satisfaction Survey with your receipt details.
Is there app-based ordering available for Wendy's at this location?
Yes, you can order via the Wendy's mobile app or online at order.wendys.com for this location.
What other dining options are near Wendy's at 4245 North Pony Express Parkway?
Nearby dining options include Crumbl Cookies, Little Caesars Pizza, Beans & Brews Coffeehouse, Dairy Queen Grill and Chill, Arby's, Taco Bell, Pizza Hut, Jersey Mike's, and Somtum Thai & Lao Food.
Are there convenient services nearby Wendy's for customers, like gas stations or car washes?
Yes, nearby services include Chevron gas station, Tagg-N-Go Car Wash, Wells Fargo ATM, City Center Pharmacy, and Mountain America Credit Union.
Where can I find dessert or beverage options close to Wendy's in Eagle Mountain?
For dessert, consider Crumbl Cookies or Dairy Queen Grill and Chill; for beverages, Swig and Beans & Brews Coffeehouse are nearby and great for a drink before or after your visit.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.