Subway

2.8
383 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Eagle Mountain Subway® Restaurant at 4095 East Pony Express Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4095 East Pony Express Pkwy, Eagle Mountain, UT
84005, United States

Hours

Reviews

2.8
383 reviews
5 stars
110
4 stars
56
3 stars
37
2 stars
21
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Management Issues

Many reviews highlighted ineffective management, with complaints about staff behavior and lack of supervision.

Food Quality

Several customers expressed dissatisfaction with the quality and freshness of the food, including incorrect orders and insufficient ingredients.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • HR
    harmony Rankin
    5 days ago
    1.0
    Don’t know how you make a mistake when your being told how to make a sandwich, the girl with the tattoos needs to be fired this is was my 4th time having issues with her. She doesn’t listen and always has an ear bud in her ears. I told her I wanted pepper jack but she but cheddar when I asked for her to fix it all she did was give me attitude. And didn’t fix it, I swear she’s on something and if she can’t listen to a customer it’s damaging the business.
  • K8
    kelseyJoyce 8
    Nov 10, 2025
    4.0
    Lilly was amazing, she had excellent customer service and was very patient when I couldn’t decide on what to order! She even gave me a few recommendations on the new menu! Very nice I would say she has been the nicest worker every time! Thank you!
  • AP
    Amber Percival
    Nov 10, 2025
    5.0
    Best service ever! Lilly helped us and her customer service was absolutely amazing!!!!
  • GC
    Gavin Clark
    Oct 14, 2025
    1.0
    Completely screwed up the order. We didn’t ask for tomatoes or jalapeños and both should be teriyaki chicken
  • KT
    Korinne Thomas
    Oct 10, 2025
    2.0
    The lady working at around 1pm today was very rude and when I asked for double turkey she gave me almost none she felt hostile towards her co workers so I didn’t say anything but she was very unprofessional to her looks to her attitude.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at Porters Crossing Shopping Center?

The Subway at 4095 East Pony Express Pkwy is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 10:00 AM to 9:00 PM.

Where is the Subway restaurant located?

It is located at 4095 East Pony Express Pkwy, #5, Porters Crossing Shopping Center, Eagle Mountain, UT 84005.