Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Eagle Mountain Subway® Restaurant at 4095 East Pony Express Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, stale bread, and poorly made sandwiches.
Management Problems
Several customers noted a lack of effective management, leading to disorganization and low employee morale.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of the food.
ED
Emily Dupaix
Dec 16, 2025
1.0
Ordered carry out and they messed up my sandwich. I brought it back saying they forgot the mayo, lettuce, cheese and cucumber on my tuna sandwich. I added the toppings onto the sandwich when ordering online but when I brought it back in to bring up the issue. The claimed that’s how it came into the system. As is. I remember adding the extra toppings but apparently it didn’t go through. On top of that, it went through under my maiden last name and not my actual first and last name.
PC
Pablo Camacho
Dec 15, 2025
5.0
Excellent food & customer service
LK
Logan Kovacs
Dec 15, 2025
5.0
Awesome Subway!
HR
harmony Rankin
Nov 19, 2025
1.0
Don’t know how you make a mistake when your being told how to make a sandwich, the girl with the tattoos needs to be fired this is was my 4th time having issues with her. She doesn’t listen and always has an ear bud in her ears. I told her I wanted pepper jack but she but cheddar when I asked for her to fix it all she did was give me attitude. And didn’t fix it, I swear she’s on something and if she can’t listen to a customer it’s damaging the business.
K8
kelseyJoyce 8
Nov 10, 2025
4.0
Lilly was amazing, she had excellent customer service and was very patient when I couldn’t decide on what to order! She even gave me a few recommendations on the new menu! Very nice I would say she has been the nicest worker every time! Thank you!
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