Jimmy John's

4.1
284 reviews

About

Sandwich Restaurant

Location

Jimmy John's
148 E 12300 S, Draper, UT
84020, United States

Hours

Reviews

4.1
284 reviews
5 stars
183
4 stars
29
3 stars
20
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees going above and beyond.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in quality control.

Speed of Service

While some customers experienced fast service, others reported long wait times and slow delivery, suggesting inconsistency in service speed.

Cleanliness

Feedback on cleanliness was mixed, with some customers noting clean and organized environments, while others reported dirty tables and unsanitary conditions.

Food Quality

Overall, the food received positive remarks for being fresh and delicious, although there were complaints about specific items being poorly prepared.
  • MF
    Megan Fisher
    Jan 3, 2026
    5.0
    The staff was extremely helpful when we had a request that wasn’t offered on the menu and took the time to explain the new rewards program!
  • WS
    Warren Scott
    Dec 31, 2025
    5.0
    Got the chicken bacon ranch. 10/10. Also they gave us free cookies 👌
  • KB
    Kendall Bell
    Dec 22, 2025
    5.0
    Ian, Kate, and Travis had absolutely awesome costumer service. Best Jimmy John’s I’ve been to!!
  • KG
    Kandy Graves
    Dec 22, 2025
    5.0
    Their card readers weren't working well. Checking out took extra long.
  • NP
    Nick Porter
    Dec 19, 2025
    1.0
    Ate here on Dec. 18 and got food poisoning. Had a #1 and slim 1