Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Feedback on customer service is mixed; while some customers praised friendly staff and excellent service, others reported rude interactions and poor management.
Food Quality
Food quality received positive remarks for being hot and fresh, but there were complaints about incorrect orders and unsatisfactory items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of unsanitary conditions in dining areas and food preparation spaces.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and for in-store orders, indicating inconsistency in service speed.
TC
Tiffany Christensen
Jan 2, 2026
5.0
Great service today helped give me info to get what I wanted with my coupon on the App.
JG
Justin Gamble
Nov 20, 2025
5.0
The guy working the drive through window on 11/20/25 around 9:00 pm (I didn’t catch his name) provided the best customer service at a fast food joint I’ve had in years!
AZ
Anthony Zenger
Nov 7, 2025
2.0
Food is always great, friendly staff, the only reason for the low score is because when ever we go inside, it is the most disgusting environment. Like nothing either gets cleaned or is kept clean. Especially over by the drink dispensers. I sure hope the back where the food is made is cleaner than where guests sit.......
FL
Flying is Life
Sep 1, 2025
1.0
The sauce bar on both sides was completely out of all sauces! And when staff was told food was all gone and they had not even started on the sauces.
HB
Harold Stubbs (BrFrancisOfCoolness)
Mar 1, 2018
5.0
Just a better fast food joint, was drive thru fast friendly
L