Dairy Queen Grill & Chill

4.4
914 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
777 S Main St, Cedar City, UT
84720-3557, United States

Hours

Reviews

4.4
914 reviews
5 stars
542
4 stars
239
3 stars
85
2 stars
23
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, particularly the ice cream and burgers.

Customer Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about poor service and order accuracy.

Cleanliness

Several customers noted issues with cleanliness in the dining area and drive-thru, with some tables remaining dirty for extended periods.

Order Accuracy

Numerous reviews mentioned problems with incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

While some customers experienced quick service, others reported long wait times and slow drive-thru operations.
  • GJ
    Giani Julander
    Dec 6, 2025
    5.0
    The food was served quickly but was hot and obviously fresh. Staff were friendly. The dining area was clean.
  • MF
    Michael A Feiling
    Dec 4, 2025
    5.0
    Got a burger on my way home. Don't remember the name. However, it's similar to the Western bacon cheeseburger πŸ”. Was very yummy πŸ˜‹. Went through the drive-thru. Gal at the window was kind and friendly. Overall was a great experience 😌.
  • SS
    Sione
    Sep 20, 2025
    5.0
    Maddie your customer service was out of this world. Thank you for being kind and super upbeat!
  • CB
    Cody Barney
    Sep 13, 2025
    1.0
    Came here on the evening of 9/12. We placed a simple order and halfway through my order, I was interrupted because the employee taking our order felt the need to shout at the other employees. I tried to finish my order and was abruptly cut off by β€œI GOT IT”, which she didn’t get it, because my order was wrong. Losing the attitude would go a long way. Will not be visiting here again.
  • MC
    Melissa Cantrell
    Sep 5, 2025
    2.0
    Scrimping on everything. No straws. One napkin for a full 4 person order. Lately there is no line. 1 sauce per box. Are you kidding me? I had to repeat myself multiple times in the drive through. They have raised their prices too. It's all about the money. πŸ‘Ž

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday and Saturday from 10:30 AM to 10:00 PM, Friday until 10:30 PM, and Sunday from 11:30 AM to 9:30 PM.