Customers frequently praised the freshness and taste of the food, particularly the ice cream and burgers.
Customer Service
While many reviews highlighted friendly and helpful staff, there were significant complaints about poor service and order accuracy.
Cleanliness
Several customers noted issues with cleanliness in the dining area and drive-thru, with some tables remaining dirty for extended periods.
Order Accuracy
Numerous reviews mentioned problems with incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
While some customers experienced quick service, others reported long wait times and slow drive-thru operations.
GJ
Giani Julander
Dec 6, 2025
5.0
The food was served quickly but was hot and obviously fresh. Staff were friendly. The dining area was clean.
MF
Michael A Feiling
Dec 4, 2025
5.0
Got a burger on my way home. Don't remember the name. However, it's similar to the Western bacon cheeseburger π. Was very yummy π. Went through the drive-thru. Gal at the window was kind and friendly. Overall was a great experience π.
SS
Sione
Sep 20, 2025
5.0
Maddie your customer service was out of this world. Thank you for being kind and super upbeat!
CB
Cody Barney
Sep 13, 2025
1.0
Came here on the evening of 9/12. We placed a simple order and halfway through my order, I was interrupted because the employee taking our order felt the need to shout at the other employees. I tried to finish my order and was abruptly cut off by βI GOT ITβ, which she didnβt get it, because my order was wrong. Losing the attitude would go a long way. Will not be visiting here again.
MC
Melissa Cantrell
Sep 5, 2025
2.0
Scrimping on everything. No straws. One napkin for a full 4 person order. Lately there is no line. 1 sauce per box. Are you kidding me? I had to repeat myself multiple times in the drive through. They have raised their prices too. It's all about the money. π
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Saturday from 10:30 AM to 10:00 PM, Friday until 10:30 PM, and Sunday from 11:30 AM to 9:30 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
Yes, it closes on November 27 (Thanksgiving) and December 25 (Christmas), and on December 24 it operates from 10:30 AM to 4:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it welcomes families and children, provides high chairs, and has outdoor seating and restrooms available.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official website.
Where is Dairy Queen Grill & Chill located?
It is located at 777 S Main St, Cedar City, UT 84720-3557, USA.
Which nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Berry Bar Cedar Ci, Tony's Bistro, Freestyle Pizza, and Tacos El Jefe, offering a range of dining options from cafes to Mexican and pizza.
What are some nearby cafes and smoothie bars around Dairy Queen Grill & Chill?
You can visit The Berry Bar Ceda and Perks Coffee, Espresso, and Smoothies for coffee, smoothies, and cafes near Dairy Queen Grill & Chill.
Are there any nearby convenient stores or gas stations around Dairy Queen Grill & Chill?
Yes, nearby convenience stores and gas stations include Phillips 66 Gas, Bettridge Ken Distributing, On The Run - Convenience Store, and K B Express.