Dairy Queen Grill & Chill

4.2
695 reviews
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Business Details

1102 W 200 N, Cedar City, UT
84720-2308, United States
(435) 233-2037
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1102 W 200 N, Cedar City, UT
84720-2308, United States

Hours

Reviews

4.2
695 reviews
5 stars
398
4 stars
166
3 stars
67
2 stars
26
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rudeness and unprofessional behavior from employees.

Food Quality

While many customers enjoyed the ice cream and some food items, there were consistent complaints about the quality of burgers and other menu items, with several customers experiencing issues with their orders.

Drive-Thru Experience

The drive-thru service received criticism for being slow and for incorrect orders, although some customers noted quick service during less busy times.

Customer Treatment

Several reviews highlighted poor treatment of customers, particularly in the drive-thru, with reports of disrespect towards delivery drivers and rude interactions.
  • RR
    Redcrystal102
    Nov 24, 2025
    5.0
    I eat almost daily
  • KS
    Kameron S.
    Oct 30, 2025
    5.0
    Good food and quick service and the ice cream was great.
  • BP
    Britney Pace
    Oct 13, 2025
    1.0
    If I could give negative stars, I would. As a DoorDasher, I’ve picked up from just about every restaurant in Cedar City, and Dairy Queen is the ONLY place that treats us with outright disrespect. Every single time, they act like we’re a problem instead of a partner literally helping their business. Today was the final straw. I confirmed the shakes in the app right in front of the employee, and he physically snatched them out of my hands like I was trying to steal them. No apology. No explanation. Just pure attitude and hostility. We’re not criminals we are providing a service that brings THEM customers and money. Everywhere else in Cedar City, McDonald’s, Costa Vida, Cafe Rio, even the busiest fast food places treat dashers like human beings. But Dairy Queen acts like we’re an inconvenience or a threat. I’ve never been treated this poorly by any restaurant while doing my job. Completely unprofessional, rude, and embarrassing behavior toward people literally helping their business stay open. If I could leave less than zero stars, I absolutely would.
  • CC
    Cactus C
    Oct 1, 2025
    5.0
    came through driveway very fast professional nice. We spent 9 dollars for a sundae and a heathbar sundae with two brownies very good.
  • LT
    Liz Thibault
    Sep 27, 2025
    3.0
    The staff gave very quick service. The restroom was well cared for. The ice cream is better than the food, but my chicken was still pretty good. Great spot to stop when you are traveling on I-15.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cedar City?

Dairy Queen Grill & Chill in Cedar City is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve cones, and shakes & malts.