Wendy's

3.6
1284 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
715 So Main, Brigham City, UT
84302, United States

Hours

Reviews

3.6
1,284 reviews
5 stars
459
4 stars
332
3 stars
216
2 stars
91
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, stale, or poorly prepared.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, sticky surfaces, and unsanitary conditions.

Customer Service

Customer service was often described as rude or unhelpful, with several instances of staff being inattentive or dismissive.
  • CB
    Che Bain
    Nov 13, 2025
    1.0
    Awful. I never leave bad reviews but this location is rough! It use to be ok now its unbearable. no gloves or hair nets. I put in an order online came to pickup and it was wrong so I went inside to get it fixed. Totally understandable it happens but when i explained what happened the lady didnt say anything she just took the bag and pointed to the guy in the back. No big deal theyre probably having a off day but then I waited over 5 mins thinking they were fixing it. They weren't. my friend came in and asked whats taking so long and got kinda loud so the guy in the back came up and asked what we ordered then started making it no one was wearing gloves or hair nets. So this won't be a place we come back to.
  • AP
    Alan Parker
    Nov 12, 2025
    2.0
    This location is a joke. They never get my order right.
  • RC
    Robert Cleveland
    Oct 30, 2025
    4.0
    Food is decent, customer service is okay, for some reason they decided to get rid of their sweet and sour sauce for the chicken nuggets and got this crappy new sauce called sweet chili why Wendy's? why would you get rid of your best sauce. I guess my biggest complaint is with the app if you order the nugs party pack you have to get 10 of the same sauce and if you want a different sauce it's 50 cents each sauce maybe they should change that so you can get a couple different sauces or maybe I'm just complaining🤣
  • BB
    Blake Becker
    Oct 21, 2025
    5.0
    Food here is always done quick and hot! Burgers are always tasty!
  • LR
    Lisa Rockwell
    Oct 16, 2025
    1.0
    So I ordered a bacon double stack and didn't get no bacon then I paid for ranch sauce and asked for ranch sauce and never got any!!!! I'm so not happy with this Wendy's. I go here a lot and so I hate the fact that they did this. There is no excuse as to why you can't take a minute to look at your order and make sure everything is in the bag and that everything is right.

Frequently Asked Questions About Wendy's

Is Brigham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.