Wendy's

3.6
1291 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
715 So Main, Brigham City, UT
84302, United States

Hours

Reviews

3.6
1,291 reviews
5 stars
461
4 stars
334
3 stars
217
2 stars
91
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food was inconsistent, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and flies reported.

Drive-Thru Experience

The drive-thru service was often slow and disorganized, leading to frustration among customers.

Positive Notes

Some customers praised the food when it was fresh and hot, and noted friendly staff during certain shifts.
  • AH
    Austin Hanson
    Dec 22, 2025
    1.0
    I have gone here for a while and it used to be good. The last 3 times I’ve eaten here to food has been clearly cooked long before I ever ordered and left in a heater, the staff doesn’t even try to be friendly, and this last time my food wasn’t all there. I’m done with this Wendy’s for good.
  • SH
    Sarah Hansen
    Dec 11, 2025
    1.0
    We stopped to get some food through the drive-thru and immediately noticed several employees outside smoking or vaping, who then ran inside as soon as we pulled up. When we got to the speaker, the employee yelled “OW” after I gave my name for our online order, which already gave my daughter and me a bad feeling. At the window, we were told they didn’t have ranch, ketchup, BBQ sauce, or honey mustard, and the overall experience felt unprofessional and unsanitary. Seeing no gloves and knowing the employees had just rushed inside without enough time to wash their hands made us uncomfortable eating the food, and the entire visit was extremely disappointing
  • BF
    Bob Folkman
    Nov 22, 2025
    4.0
    Prompt drive-thru service.
  • CB
    Che Bain
    Nov 13, 2025
    1.0
    Awful. I never leave bad reviews but this location is rough! It use to be ok now its unbearable. no gloves or hair nets. I put in an order online came to pickup and it was wrong so I went inside to get it fixed. Totally understandable it happens but when i explained what happened the lady didnt say anything she just took the bag and pointed to the guy in the back. No big deal theyre probably having a off day but then I waited over 5 mins thinking they were fixing it. They weren't. my friend came in and asked whats taking so long and got kinda loud so the guy in the back came up and asked what we ordered then started making it no one was wearing gloves or hair nets. So this won't be a place we come back to.
  • AP
    Alan Parker
    Nov 12, 2025
    2.0
    This location is a joke. They never get my order right.

Frequently Asked Questions About Wendy's

Is Brigham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in Brigham City?

Wendy's in Brigham City is open daily from 6:00 AM to 1:00 AM.