Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times in both the drive-thru and dining areas, with many expressing frustration over slow service.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Staff Friendliness
Many customers praised the friendliness and helpfulness of the staff, although there were some reports of rude behavior from individual employees.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
Some reviews noted cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
MM
Mark Markington
Jan 3, 2026
2.0
Food sucked service was awful, got shorted two orders of curly fries but the people who work there were to dumb to even try to work it out so I just left. It was very clear that whoever was helping me needed to be trained. They didn't know how to do anything. All fast food in Brigham City sucks
JS
John Stockton
Dec 27, 2025
5.0
Such lovely service, I always leave Arby’s with a big smile carved onto my face
SS
Samuel Smith
Dec 27, 2025
5.0
The employee Virginia was absolutely fantastic to me and my friends. If I could give service a six star i would.
JG
Jace Gomez
Dec 27, 2025
5.0
I wish I could put six stars virgina hooked us up with the good food and had great customer service
AW
Austin Wright
Dec 21, 2025
5.0
Every single time I come here it's exceptional service. Idk what they're doing but they're doing it right! Wonderful employees and wonderful food. Our drive through attendant tonight named chelsie was a pleasure to deal with and guaranteed that we will return!