Wendy's

3.0
1351 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Bountiful, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bountiful, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 West 500 South, Bountiful, UT
84010, United States

Hours

Reviews

3.0
1,351 reviews
5 stars
341
4 stars
264
3 stars
216
2 stars
124
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and counter, with some waiting over 20 minutes without being served.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication leading to misunderstandings.

Staff Training

Numerous customers expressed concerns about staff being poorly trained, leading to rude interactions and lack of professionalism.

Language Barrier

Several reviews mentioned difficulties due to language barriers, impacting the ordering process and customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • BJ
    Bradley Johnson
    Nov 16, 2025
    3.0
    Chili is still the bomb. The rest of the food is good, >>>IF<<< you can ever get it fresh. Which is extremely rare.
  • SS
    slc000
    Nov 15, 2025
    1.0
    I was employed at this Wendy’s and I cannot express with words my displeasure in working for this store. The management is extremely unprofessional, which has led to our employees struggling to upkeep the store, which then has cause our slow and inadequate customer service. I tried my best to work hard, and make this Wendy’s a better place. But at this point, the store is bound to go out of business, and I don’t want to be a part of it.
  • DG
    d guke
    Nov 3, 2025
    3.0
    I had an average experience at this location. The drive-thru line was slow and my order was not accurate. Sorry to say, but I prefer either the North Salt Lake, or the Centerville location.
  • BH
    Bret Hutchings
    Oct 29, 2025
    1.0
    Food is usually mediocre but the last several times I've been there both soda machines are out and have no carbonation in them. Absent Bountiful management.
  • SR
    Sage Redden
    Oct 16, 2025
    1.0
    The bountiful Wendy’s has been my go to lunch spot since I work close by, I’ve given that location many tries each time left more disappointed. I have had staff members ignore me when I am the only customer inside the store (15 mins before leaving without being acknowledged) , I have had staff members get physically upset over an order of 50 chicken nuggets and punch a wall, I have witnessed many employees in a state of panic and tears to the point they are unable to assist customers, and I consistently get my order wrong or I pay for sauce that isn’t included then when i ask for sauce I am charged again. That not to mention the drive through wait times are incredibly long, I have had to back out and leave many times due to the cars not being helped within 25 mins. All this to say I usually don’t write reviews but that location needs to be retrained to properly run a fast food restaurant with good customer service.

Frequently Asked Questions About Wendy's

Is Bountiful Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.