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Jimmy John's

3.8
(339 reviews)
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Business Details

175 N 500 W, Bountiful, UT
84010, United States
(801) 295-9696
https://locations.jimmyjohns.com/ut/bountiful/sandwiches-1036.html

About

Sandwich Restaurant

Location

Jimmy John's
175 N 500 W, Bountiful, UT
84010, United States

Hours

Reviews

3.8
339 reviews
5 stars
181
4 stars
58
3 stars
20
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or apathetic service.

Food Quality

Food quality is inconsistent, with some customers enjoying their sandwiches while others complain about poor preparation and freshness.

Speed of Service

Delivery and service speed are frequently criticized, with many customers noting delays that contradict the 'freaky fast' promise.

Cleanliness

The cleanliness of the location is generally appreciated, though some reviews mention issues with staff hygiene.

Order Accuracy

There are multiple complaints about incorrect orders and missing items, leading to frustration among customers.
  • PC
    Paul Crown
    Feb 14, 2026
    4.0
    The fresh food is amazing. If you get a cookie or brownie...results may vary. We got a red velvet cookie and a fudge chocolate brownie and they were super dry. Not what we were expecting compared to previous experiences.
  • JM
    John Matheson
    Feb 13, 2026
    5.0
    This is BIG. I made an online order for a large party box. And I walked in thinking it would be ready and they said I was early. I accidentally put the wrong time for pick up. I told them that that had happened and they told me that they would hop right on it so I could make it to my meeting that I needed the food for! They came in clutch! Got it all together in 10 min!!
  • WS
    William Smith
    Feb 10, 2026
    5.0
    I always enjoy a good Jimmy Sammy, this location goes above and beyond with service and attention to detail.
  • MH
    Mike Hendricks
    Feb 6, 2026
    5.0
    I love eating here multiple times a week for lunch. They are fast and friendly, even sometimes having my sandwich ready before I have finished paying. Friendly and knowledgeable staff make suggestions if I cannot decide what to get. I always get the chocolate chip cookie.
  • KK
    Katee Koplin
    Jan 31, 2026
    5.0
    Great experience! Good food and quick!
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