Einstein Bros. Bagels

4.0
616 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros. Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
498 S Main St, Bountiful, UT
84010, United States

Hours

Reviews

4.0
616 reviews
5 stars
340
4 stars
127
3 stars
55
2 stars
26
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels and breakfast sandwiches for being delicious and fresh.

Service Issues

There were numerous complaints about slow service, disorganized staff, and inconsistent customer service experiences.

Staff Attitude

Feedback indicated that staff morale was low, with many customers noting unfriendly or grumpy behavior from employees.

Management Concerns

Several reviews pointed to poor management practices, including lack of training and inadequate handling of customer complaints.

Atmosphere

The dining area was often described as cramped or lacking seating, which detracted from the overall experience.
  • WH
    Willow Hoffman
    Jan 1, 2026
    5.0
    the service was amazing and the food tasted good
  • KH
    Kandice Howard
    Dec 24, 2025
    1.0
    Bagels were good and tasty but we got four hot chocolates and they were missing any chocolate
  • MA
    Michael Alley
    Dec 22, 2025
    2.0
    It’s always packed and slow whenever I come. Employees seem to really hate their jobs. Frustrating to coming here and have it take forever and be around people who clearly would rather be doing anything else.
  • MJ
    Megan Johnson
    Dec 5, 2025
    5.0
    Came in this morning and had great experience at this Einstein Bros. Bagels! The staff and the manager, Jenni Lynn, were friendly, attentive, and on top of everything. All the varieties and selections were fresh, fully stocked, and ready to go. We really enjoy using this Einstein’s, and today’s visit was another reminder of why. Highly recommend!
  • LW
    Laura Warburton
    Dec 4, 2025
    4.0
    *update - their quick response to my review means they care. I don't need to reach out to their team. I don't need compensation in any form. Just trying to be a helpful customer. I looked for a comment option in the store. Had there been an obvious qr code, I would have sent my observations that way. I've been a private shopper for companies and had I been on that errand today, I would have the same report. Bottom line, I can see that there were plenty of staff, yet they seemed very unhappy. They serve the best bagels on the planet. And the gal made a terrific drink and I told her so. They deserve to have a little more fun at work. This is usually a top down issue. Okay, Management, lift your crew. The staff was all very depressed. No happy energy. It was sad. I waited a while just to be acknowledged. I'm sure they had a lot of call in orders. It's my opinion that those IN THE STORE take priority. Obviously, they were not trained this way. It was 8am - very busy time. The chai latte was made perfectly. I made sure to compliment the worker and she lit up like she had her first drink on a long hot day. The bagel was good, obviously. The entire atmosphere including fixings felt tired.

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular operating hours for Einstein Bros. Bagels in Bountiful, UT?

Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on Christmas Day each year.