Einstein Bros. Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the bagels and breakfast sandwiches for being delicious and fresh.
Service Issues
There were numerous complaints about slow service, disorganized staff, and inconsistent customer service experiences.
Staff Attitude
Feedback indicated that staff morale was low, with many customers noting unfriendly or grumpy behavior from employees.
Management Concerns
Several reviews pointed to poor management practices, including lack of training and inadequate handling of customer complaints.
Atmosphere
The dining area was often described as cramped or lacking seating, which detracted from the overall experience.
WH
Willow Hoffman
Jan 1, 2026
5.0
the service was amazing and the food tasted good
KH
Kandice Howard
Dec 24, 2025
1.0
Bagels were good and tasty but we got four hot chocolates and they were missing any chocolate
MA
Michael Alley
Dec 22, 2025
2.0
It’s always packed and slow whenever I come. Employees seem to really hate their jobs. Frustrating to coming here and have it take forever and be around people who clearly would rather be doing anything else.
MJ
Megan Johnson
Dec 5, 2025
5.0
Came in this morning and had great experience at this Einstein Bros. Bagels! The staff and the manager, Jenni Lynn, were friendly, attentive, and on top of everything. All the varieties and selections were fresh, fully stocked, and ready to go.
We really enjoy using this Einstein’s, and today’s visit was another reminder of why. Highly recommend!
LW
Laura Warburton
Dec 4, 2025
4.0
*update - their quick response to my review means they care. I don't need to reach out to their team. I don't need compensation in any form. Just trying to be a helpful customer. I looked for a comment option in the store. Had there been an obvious qr code, I would have sent my observations that way. I've been a private shopper for companies and had I been on that errand today, I would have the same report. Bottom line, I can see that there were plenty of staff, yet they seemed very unhappy. They serve the best bagels on the planet. And the gal made a terrific drink and I told her so. They deserve to have a little more fun at work. This is usually a top down issue. Okay, Management, lift your crew.
The staff was all very depressed. No happy energy. It was sad. I waited a while just to be acknowledged. I'm sure they had a lot of call in orders. It's my opinion that those IN THE STORE take priority. Obviously, they were not trained this way. It was 8am - very busy time. The chai latte was made perfectly. I made sure to compliment the worker and she lit up like she had her first drink on a long hot day. The bagel was good, obviously. The entire atmosphere including fixings felt tired.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours for Einstein Bros. Bagels in Bountiful, UT?
Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day each year.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, Einstein Bros. Bagels provides in-store pickup service and offers same-day delivery with no-contact options.
What types of payment are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers order ahead or online from Einstein Bros. Bagels?
Yes, customers can order online and take advantage of the loyalty program via their app or website.
What specialties does Einstein Bros. Bagels offer?
They specialize in gourmet bagels, signature cage-free egg sandwiches like the All Nighter, Texas Brisket, Farmhouse, Nova Lox Sandwich, and cold brew coffee drinks.
What are some nearby places of interest around Einstein Bros. Bagels?
Nearby you can visit T-Mobile for mobile phone accessories, Jimmy's Flowers for gifts, and Crumbl Cookies for desserts and pastries.
Are there nearby beauty salons close to Einstein Bros. Bagels?
Yes, Kelly Chapman Hair, C. Hardy & Co., and Kimberly Hart at C. Hardy Salon are nearby beauty and hair salons.
Is there a bakery near Einstein Bros. Bagels for additional treat options?
Yes, Beehive Bakery and Crumbl Cookies are nearby bakeries offering a variety of baked goods.
Does Einstein Bros. Bagels provide catering services and WiFi?
Yes, they offer catering services and provide WiFi for customers.