Wendy's

3.5
262 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13883 S Redwood Road, Bluffdale, UT
84065, United States

Hours

Reviews

3.5
262 reviews
5 stars
112
4 stars
41
3 stars
26
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback varied on food quality, with some praising freshness while others noted cold or overcooked items.

Cleanliness

Some reviews mentioned cleanliness, with a few noting that the restaurant was clean and well-maintained.

Speed of Service

While some customers experienced fast service, others reported significant delays, especially during busy times.
  • LM
    Landon M
    Dec 29, 2025
    3.0
    Charging for an extra ranch seems petty. Good thing I had a left over chick fila ranch
  • BC
    Brady Carnesecca
    Dec 28, 2025
    1.0
    Didn’t give us the correct order which normally I can overlook but they have also started charging for sauces, $.50 each, and the biggie bags aren’t 5 bucks anymore. Bummer, we used to go once a week but will be going elsewhere now.
  • MB
    Mason Brown
    Dec 17, 2025
    1.0
    They constantly mess up orders and claim that it's what I ordered. If I ask for a baconator I expect a baconator l, not a chicken sandwich. Also dont even bother asking for no Ice for your drink, you'll get half ice. I dont want to pay for ice in the middle of winter. This store needs a big change, I stopped going here and take the extra 15 minutes to go to Saratoga. It's ridiculous.
  • EW
    Elenye White
    Nov 30, 2025
    1.0
    Rudest lady in the window today. Asked me to park around the corner to wait for my food, that’s fine. My issue is that after I said thank you *ignored* I asked for a receipt to which she ignored me again. I said “excuse me” twice and she shut the door walking back in. CLEARLY she heard me because I drove to the window and she opened the window and handed it to me WITHOUT SAYING A WORD and slammed the window. What is your problem?
  • SS
    Stacey
    Nov 11, 2025
    1.0
    I hate this Wendys. I will boycott this wendy's forever, and I will tell everybody I know to never go to that Wendy's. The customer service sucks.You sit at the drive through waiting for somebody to answer you.If you're ready to order. You're sitting there for 5 to 10 before anybody comes.That is ridiculous.So whoever owns this franchise of a wendy's needs to shape up their employee's, to have better customer service. You need to give them a lesson that customers pay their paychecks. And when customers don't come to that Wendy's anymore, they're gonna lose their jobs. Remember, one person has a bad experience. They tell 10 people, those 10 people tell another 10 people looks like if that is happening because I read all the reviews on here and a lot of people are not happy with the customer service at this Bluffdale location.

Frequently Asked Questions About Wendy's

Is 13883 S Redwood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 13883 S Redwood Road?

The drive-thru at this Wendy's is open from 7:00 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.