Wendy's

3.5
256 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13883 S Redwood Road, Bluffdale, UT
84065, United States

Hours

Reviews

3.5
256 reviews
5 stars
111
4 stars
40
3 stars
25
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly during busy hours and at night.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or overcooked items.

Cleanliness

The restaurant was generally noted as clean, but some customers mentioned dirty tables and unsanitary practices by staff.

Staff Friendliness

There were mixed reviews on staff friendliness; some employees were described as kind and helpful, while others were reported as rude.
  • SS
    Stacey
    Nov 11, 2025
    1.0
    I hate this Wendys. I will boycott this wendy's forever, and I will tell everybody I know to never go to that Wendy's. The customer service sucks.You sit at the drive through waiting for somebody to answer you.If you're ready to order. You're sitting there for 5 to 10 before anybody comes.That is ridiculous.So whoever owns this franchise of a wendy's needs to shape up their employee's, to have better customer service. You need to give them a lesson that customers pay their paychecks. And when customers don't come to that Wendy's anymore, they're gonna lose their jobs. Remember, one person has a bad experience. They tell 10 people, those 10 people tell another 10 people looks like if that is happening because I read all the reviews on here and a lot of people are not happy with the customer service at this Bluffdale location.
  • JH
    James Hall
    Nov 9, 2025
    5.0
    This location is a great! I took a long break from Wendy’s because quality seemed to drop year over year. Tried out this Wendy’s more recently and now I’m back baby. They are super fast and very polite here. This Wendy’s is like that crazy ex-girlfriend that got her shiz back together… Now we’re back together.
  • CT
    Chase Thornwall
    Nov 4, 2025
    1.0
    Spent 15 dollars on a meal . I asked for just 1 sauce packet and they wanted to charge me for it . Like come on now
  • AC
    Alyson Cundiff
    Oct 29, 2025
    1.0
    Wow, the employees at this Wendy’s were so rude. Especially the woman working the drive through. Since when did Wendy’s charge $0.50 for extra ranch? Won’t be returning
  • JM
    Joshua McClellan
    Oct 11, 2025
    1.0
    Immature employees at the counter screaming and being obnoxious. Terrible experience. Wendys really be hiring anyone these days.

Frequently Asked Questions About Wendy's

Is 13883 S Redwood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.