Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,307 reviews
5 stars
427
4 stars
263
3 stars
196
2 stars
110
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when not busy.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted positive experiences with food quality and service.
- JGJacob GwilliamJan 3, 20263.0Food was hot when it came out. Workers didn’t call our name so we didn’t even know it was ready. They make you pay for extra sauces which is ridiculous. Very disappointed in that decision of Wendy’s
- KYKayla YasminDec 29, 20252.0So im pretty sure my meal was supposed to be like $16 but it came out to $21 . I didnt receive a reciept . The guy who took my order and money was in a terrible mood . I asked for bbq sauce for my fries and apparently you guys charge $00.50 per sauce ? I used to be so excited to get your food and a good deal and now it's a rip off with crap service. And my order was wrong .
- ZMZach McnairDec 22, 20251.0Mother in law visiting for the holidays, came down with a sickness. All she wanted was a Wendy’s burger. The drive through service was beyond terrible. From my previous reviews you can see I often give good feedback and my family always goes beyond to be kind, polite, and be thankful for the service provided. But the staff member serving the window in AF at 4.40pm 12/22/25 decided to still have a rude attitude, not understanding a word I was saying (I still remained kind and thankful), but then proceeded to roll her eyes as we left (order was wrong, no big deal, but adds to it). Utah County has so much to offer, why waste time and money for such an experience.
- MMMegan McHughDec 21, 20251.0Absolutely terrible the girl taking our order didn’t know anything and I had to repeat myself 7 times and they got my boyfriends order wrong and just an absolutely horrible experience and customer service
- MMMadylann MarieDec 1, 20251.0The dark guy with the curly hair could at least pretend to like his job. Seriously the worst attitude I’ve ever seen from a customer service employee. Rolling his eyes constantly. Acting like we are the biggest inconvenience in the world. I’ve worked in customer service for years and I wouldn’t dream of treating my customers that way. He should definitely not have a job. And the managers and owners of this Location either don’t care enough to read the reviews or customer service and satisfaction are not high on their list of priorities. I would suggest not going to this location unless you want to be treated poorly by the employees.
Frequently Asked Questions About Wendy's
Is American Fork Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in American Fork?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Is the Wendy's in American Fork currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does the American Fork Wendy's serve breakfast?
Yes, breakfast is served at this location with options available through their website and mobile app.
How can I order Wendy's food for delivery near me?
You can order Wendy's delivery through their app or at order.wendys.com by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant posters.
What payment methods does Wendy's in American Fork accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's American Fork location?
Contact customer care via live chat at the Wendy's Contact page, call 888-624-8140, or reach the location at (801) 763-7609.
Are there other fast food restaurants near Wendy's in American Fork?
Yes, McDonald's and Gandolfo's New York Deli are nearby and offer additional dining options.
What nearby services can I find around Wendy's in American Fork?
Nearby you can find services like The Puppy Barn pet store, Clips & Kicks Barbershop, and Jalisco's Market convenience store.
Are there any local recreational or community places near Wendy's American Fork?
Yes, local spots include Bobby Lawrence martial arts club, CMV Youth Group, and Calvary Mountain View Church.