Papa Johns Pizza

3.2
493 reviews

About

Pizza Restaurant
At Papa Johns Pizza in American Fork, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best American Fork pizza for any occasion. Call us for pizza delivery in American Fork or stop by 104 W MAIN ST for carryout to order the best pizza in American Fork, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
104 W MAIN ST, American Fork, UT
84003, United States

Hours

Reviews

3.2
493 reviews
5 stars
181
4 stars
82
3 stars
42
2 stars
37
1 star
151

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared pizzas, with some describing them as looking old or even dropped.

Customer Service

Service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude behavior and unprofessionalism.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with online order confirmations.

Delivery Issues

Customers frequently complained about late deliveries, with some orders arriving over an hour late or being delivered to the wrong address.

Management Response

While some customers received satisfactory resolutions after complaints, others felt management was unresponsive or dismissive.
  • BS
    Benjamin Sierra
    Nov 17, 2025
    2.0
    This Papa John's is not known for its operational excellence.
  • AB
    Anne Brown
    Oct 23, 2025
    1.0
    Honestly the worst pizza I have ever had and I'm not even super picky when it comes to pizza. I mean, I eat a Little Caesar's. I decided to give Papa John's a try with the BYU50 deal. I opened the box in the car and immediately knew this was BAD pizza. I picked it up 5 min after my order was set to be ready and it already looked old. My daughter said it best when she said, "It looks like it has been sitting in the box in the garbage for 2 days." It was cold, the cheese was hard, the crust was stale. So photo - you shouldn't be able to hold an entire pizza like that. We tried to reheat it but it only made it worse. So terrible! Just go to Little Caesar's. You get more bang for your buck and much better pizza.
  • RN
    Rachel Naylor
    Sep 25, 2025
    4.0
    Never had issues with this location! I always order for pick up online and they do great!
  • KB
    Kyle B
    Aug 25, 2025
    5.0
    Appreciate the option of gluten free pizza crust, thank you!
  • MB
    Maura Boley
    Aug 5, 2025
    1.0
    Set up text alerts for my online order, but the messages never came through. Half an hour later I finally call to ask about my order which they day was done but never notified me. Asked if there was anyway I could get a new pizza since mine would be lukewarm at best by the time I drove over, picked it up, and went home, but the employee on the phone said there was nothing he could do to help me. Refused to give me the name or number of his boss/supervisor. Very unprofessional and I am very displeased.

Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for Papa Johns Pizza in American Fork, UT?

Papa Johns Pizza in American Fork is open daily from 10:00 AM to 12:00 AM for both delivery and takeout services.

Where is Papa Johns Pizza located in American Fork?

Papa Johns Pizza is located at 104 W MAIN ST, American Fork, UT 84003.