Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,041 reviews
5 stars
520
4 stars
370
3 stars
326
2 stars
208
1 star
617
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of attention.
Food Quality
Many reviews mentioned issues with food being cold, undercooked, or incorrect, leading to dissatisfaction and even health concerns.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Speed of Service
Customers consistently noted slow service, with long wait times for both drive-thru and in-store orders.
Management Issues
Several reviews pointed to poor management and training, suggesting that staff were unmotivated and lacked proper guidance.
- XLximena Lopez5 days ago2.0Only reason why I go here because it’s the closest location but they always forget something either a sauce or an actual order
- APAntonio PedreNov 13, 20253.0Tardaron muchísimo en enviar el pedido al curbside
- VTVictoria ThomasNov 4, 20251.0Every single time I've gone here in the past three months they somehow mess up the order. Forgotten items, completely wrong items we didn't order, or something of the sort. One time I went to do a pickup order and the guy who handed me the order had to go back inside two more times because he forgot stuff. I don't know what's wrong with yall but you gotta get it together 😭
- HLHenry LundOct 24, 20251.0There was a blaring alarm in the background for the entire visit. None of the staff present knew how to turn it off. I can sympathize with the plight of the employees, but whoever is in charge of training them is incompetent. Also, half of the lights just turned off for some reason. The Halloween decorations were nice though.
- ARAlicia De Los RiosOct 14, 20251.0We have gone to this location multiple times and each time, the employees have been in a terrible mood. I don’t know if it’s the customers that are making them so angry, or management, but you gotta check in with your employees and see if they are ok. You can taste their bitterness in the food. Today was the last straw! After getting sick from the hash browns we are no longer going back to this location and want to warn you all! We work in the food industry and could tell the oil hadn’t been changed. Unfortunately we were so hungry we didn’t notice until after we finished. My car still smells like oil. Do.Not.Go.Here! There’s a Wendy’s next door that tastes soooo much better and the employees are happier!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 406 E State, American Fork?
The regular dining hours are Monday to Saturday from 6:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and on Friday and Saturday from 5:00 AM to 2:00 AM.
What are the delivery service hours for this McDonald's?
Delivery is available Monday to Thursday and Sunday from 5:30 AM to 12:45 AM, and on Friday and Saturday from 5:30 AM to 1:45 AM.
What pickup and delivery services does McDonald's American Fork offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's American Fork have a rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is there a McDonald's app available for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby fast food options are available close to this McDonald's?
Nearby fast food options include Arby's, KFC, A&W Restaurants, Jack's Donuts AF, and another McDonald's location.
Are there any nearby places to visit for dessert or snacks after dining at McDonald's?
Yes, Cold Stone Creamery for ice cream and Rocky Mountain Chocolate Factory for candy and desserts are nearby.
What local services and businesses are near McDonald's for customers to visit?
Nearby businesses include Farmers Insurance Ryan Huntsman, Edgar Auto, Life Stone Counseling Centers, Organically Teeth Whitening, and Jenny Nails Spa for various services.