Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
290 reviews
5 stars
169
4 stars
58
3 stars
19
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting the efforts of managers like Cynthia and Kason.
Order Accuracy
Several reviews noted issues with incorrect orders and missing items, leading to frustration among customers.
Speed of Service
While some customers experienced quick service, many reported long wait times, especially during busy periods, contradicting the 'freaky fast' promise.
Food Quality
Feedback on food quality was mixed; while some enjoyed the sandwiches, others complained about skimpy portions and stale bread.
Atmosphere
The dining environment received criticism for being noisy and not very clean, impacting the overall experience.
- RBRobby Briggs (bobjobriggs)Oct 20, 20255.0I love Jimmy John's... But this American Fork JJs is the actual greatest one of all time. Cynthia, the GM, is so freaking hilarious, she'll do anything for her customers. Go here if you want to get smothered in overwhelming hospitality.
- KRKuen RobertsOct 9, 20255.0If I could give them 10 stars I would! I made a mistake on my catering order and they solved the problem with ease and we’re so willing to help! 10/10 customer service!
- RPRebecca ParkerAug 22, 20255.0We came in after a long week to treat ourselves to a nice JJ sandwich and had the pleasure of dinning while Cynthia was managing. She handled several stressful situations, in the short time we were there, with such kindness and respect! She's a Rockstar! If want JJs this is the best location I've been too in Utah County!
- CPColton ParkerAug 22, 20255.0Everyone was super nice and friendly! Food was great!
- LGLord Gage GilbetronAug 12, 20251.0Worst people to deal with and they served the most skimpy sandwiches I have ever seen. I will never purchase from this location again. Rude employees with a sharp attitude (find a different job then) and they put maybe.....maybe 2 scoops of tuna on my foot long sandwiches. Waste of money and will be contacting their corporate location.