Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 209 NW State Street in American Fork is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in preparation and portion sizes.
Customer Service
Service experiences varied widely; while some staff were friendly and attentive, others, particularly a staff member named Juanita, received negative feedback for rudeness and poor handling of order mistakes.
Pricing Concerns
Many customers expressed that the prices are high compared to the value received, with some feeling that the quality does not justify the cost.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
The restaurant was generally described as clean and welcoming, although some customers noted issues with noise levels and seating comfort.
BS
blake smyers
5 days ago
1.0
not welcome at all. pulled into a stall at 9:20, they close at 10, while i was in my car, from the window i was given the death glare by an employee, which he held for the following 30 seconds. if you don’t like your job or the business you work for, get a job somewhere else. very disappointing and uninviting. terrible customer service and no respect for the business.
food was great as always
CC
Corey Cluff
Nov 9, 2025
3.0
Asking for tips but requiring the customer to do everything that a tip is normally for is a practice that needs to die in the industry.
EH
Electa Hatch
Nov 5, 2025
5.0
It was quiet afternoon. Clean good to relax and enjoy my early dinner
BB
Ben Brown
Sep 18, 2025
1.0
Food tastes great but the amount of fries for the price is not okay. This is a large fry. The cup of fries was mostly full, but there are no extra in the bag. I grew up in Northern Virginia and I think I’m done with modern day Five Guys. It’s not worth the price. Cut the price in half or double the fries. You choose. Five Guys used to mean something.
JM
Joshua Martinez
Sep 13, 2025
1.0
Order was completely messed up by Juanita. Manager treated me like it was my fault the order was wrong.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 209 NW State Street accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for dining in at Five Guys in American Fork?
The restaurant is open daily from 10:00 AM to 10:00 PM for dine-in service.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available every day from 10:00 AM to 9:30 PM.
Can I customize my order at Five Guys in American Fork?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is this Five Guys location family-friendly and wheelchair accessible?
Yes, it welcomes children and has wheelchair-accessible entrances, seating, parking, and restrooms.
Are there any nearby frozen yogurt shops near Five Guys American Fork?
Yes, U-Swirl Frozen Yogurt and Froyo are nearby frozen yogurt shops, perfect for a sweet treat before or after your meal.
What other fast food restaurants are close to Five Guys at 209 NW State Street?
Nearby fast food options include Chipotle Mexican Grill, Chick-fil-A, The Habit Burger Grill, and MOD Pizza, offering a variety of choices for casual dining.
Are there family-friendly dining options near Five Guys in American Fork?
Yes, places like Sweet Lake Biscuits & Limeade and Firehouse Subs nearby offer family-friendly menus and a casual environment.
How can the nearby amenities like America First Credit Union or Gamer's Inn help customers visiting Five Guys?
Customers can conveniently handle banking needs at America First Credit Union or enjoy entertainment shopping at Gamer's Inn before or after dining at Five Guys.