Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
599 reviews
5 stars
237
4 stars
162
3 stars
89
2 stars
33
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and negative interactions.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others reported incorrect orders and unsatisfactory food preparation.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Management Issues
Multiple reviews pointed to management problems, including rude behavior from managers and inconsistent service.
Operational Challenges
Customers expressed frustration over limited hours and staffing shortages, impacting service availability and dining options.
- JGJosh Gibson3 days ago1.0I have been here several times. My girlfriend is a fan. The only thing that I really like is the Au Jus. The past four times that i have ordered it, the Au Jus is literally burnt and tastes terrible. After not having Arby's for about a year, I decided that I'd give them another shot. I order the Au Jus, and can you guess? Burnt. So I get to throw away my food while my girlfriend has a meal. Thanks again Arby's. May I suggest removing things from your menu that you simply cannot pull off? Lesson learned.
- DMd mJan 5, 20261.0Very unprofessional staff, order roast beef and went the counter to pick it up with some sauces next to the tray and sat down. A crew member behind the counter yells "sir that was for drive through"?? Why was is on the counter in the first place. The staff is obnoxious and rude, food was cold and overpriced.
- TPTimothy PitonyakJan 5, 20265.0The Arby's in American Fork provided me with excellent customer service. The restaurant had my food prepared as soon as I arrived, no waiting. The restaurant is also very neat and clean when I arrived. They have great food that is well worth the price.
- RSRayanne StruhsDec 7, 20255.0Went through drive thru and the bag fell threw our hands landed on the street. The employee leaped out the window and got it for us no items were split. Very impressed.
- CAChad AndersonNov 7, 20251.0Single worst arby’s ive ever ordered from, always slow and makes me wait. I have ordered off delivery apps a few times and i never recieve the au jus for my beef and swiss and every drink ive been delivered has been PACKED with ice and barely any drink at all. DO NOT ORDER HERE YOU WILL BE DISSAPOINTED. 8 dollars for a sandwhich and not even giving me the au jus is insane.