Einstein Bros. Bagels - CLOSED

Reviews

• CS

  Carson Schultz

  Oct 6, 2023
  3.0
  I like to stop here when I'm hungry between classes every now and then. Sometimes, I expect to get something hot, and it's hardly warm, but that's okay. If you're paying attention, someone will probably steal your order.
• BH

  Bryce Hindman

  May 25, 2023
  5.0
  Best food in all of Laramie. Legit
• TB

  Tyler Brewer

  Dec 9, 2021
  2.0
  Einstein’s has the best food and coffee on campus by far when it is consistent. Due to having dedicated money to spend on campus through our student accounts, my girlfriend and I are here about twice a week. Especially over the last few weeks, the quality has been very hit and miss. I’m used to expecting great food from Einstein’s so when the food is off it is especially disappointing. As a frequent visitor of Einstein’s, these have been the quality issues as of late… Hot sandwiches on occasion are COLD. Wrong food items. I understand that the supply chain is messed up right now, but that isn’t an excuse to lazily swap ingredients without telling the customers. 5 times over the last month, I have received the wrong cheese on my sandwich because they were out of the type that comes with on the menu. NONE OF THESE TIMES WAS I TOLD THAT MY ITEM WOULD BE RECEIVED DIFFERENTLY. When explicitly asking for the type of cheese that comes with the item as is on the menu, the staff admit that is comes on the menu that way and a substitution is made due to supply problems. This is not the only example of “secret” ingredient substitution I have run into this semester. Lastly, the thing that really disappointed me was that today my shake was very different than it normally was. I have worked in a shop previously that only sold custard / shakes that took quality very seriously, so I know some about shakes. The shake I received today only filled 80% of the cup and had large chunks of ice all throughout it. I suspect, but could be wrong, that the shakes are normally made with ice cream and not ice. Whether or not one of Einstein’s signature secret substitutions was made or not, the shake was EXTREMELY under blended and chunks of ice were throughout. YOU SHOULDN’T HAVE TO CHEW A SHAKE. The above experiences led me be belive, rightfully or not, that the staff are either apathetic to the food quality or are not trained properly. The staff and or the people training the staff don’t care enough to solve known issues. TLDR; Einstein’s can have amazing food, but often the food is cold, or different than how you ordered it. The quality is extremely spotty.

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