As a community café, the sandwiches, salads and baked goods we create are a direct result of our customer feedback. We provide catering services for groups using our meeting rooms and have the flexibility to provide hot Coal Creek Coffee for 10 or a lunch buffet for 50. We also have carry-out coffee totes and provide to-go orders for meetings held off-site. All proceeds from The Library Café benefit the Laramie County Library System’s services and programs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.