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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.9
(358 reviews)
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Business Details

3306 McCann Ave, Cheyenne, WY
82001, United States
(307) 638-2044
https://locations.jimmyjohns.com/wy/cheyenne/sandwiches-2035.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
3306 McCann Ave, Cheyenne, WY
82001, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 193 items

Explore offerings from Jimmy John's on 3306 McCann Ave in Cheyenne, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

193 items

Reviews

3.9
358 reviews
5 stars
174
4 stars
85
3 stars
33
2 stars
22
1 star
44
  • JB
    Jen Barella
    Oct 1, 2026
    1.0
    I went here for the first time to pick up lunch during my break and had horrible experience. Since I had never been there before I ordered 2 12 in Chicken Bacon Ranch subs and they told me they only had 8 and 16 inch, I said perfect let’s do the 16 in for both, I ordered a few more things got to the window, and gave them $100 bill. They couldn’t break a $100 bill. So I had to leave and go to the nearest bank to break the bill. I go back. They didn’t make me repeat the order they said just to pull up. I paid and took my food in a hurry to get back to work. Upon returning to work and removing the Food from the bag, I realized that the sandwiches were extremely small. I had ordered 2 16 inches Because I was picking up Sue for other coworkers as well. So I called Jimmy John’s and talked to Teo. He told me that they only rang me up for 8 inches when I explicitly asked for 16 inches after they clarified their sizes. Teo Apologized and told me to come back and he would make those sandwiches for me that were missing. I said thank you, and I would be there as soon as I could. As I stated, I was at work and could no longer leave so I went without lunch and gave the sandwiches to my coworkers. When I get off work, I go out of my way back to Jimmy John’s to pick up my extremely late lunch when I get to the window girl named Macy proceeds to try to charge me $24. I explained to her that I talked to her manager earlier. I gave her the receipt and said Communicated about the conversation earlier that they in fact, had made an error on my order which inconvenience me and having to return to get the order fixed. She smiled at me smugly and insisted that I had to pay the $24. Because I was accurately charged for what I got. Normally, I wouldn’t care if I got what I paid for that’s fine. The problem was that they messed up my order and I went without lunch because I had to go break $100 bill because they could not break $100 bill during lunchtime rush, back to work to notice that they gave me the wrong order which resulted in me going without lunch and having again to go out of my way I waste more gas to get my order corrected. She refused to fix the order. I left furious. I decided to call back and ask for her name and her manager’s name because that is absolutely horrible customer service. It was now not just one inconvenience, not two, but three! These young employees need to be taught the Value of customer service. Being able to adequately put in an order communicate a remedy when there’s a mistake and follow thru is everything. First time visiting the store and the last and I’ll make sure to let everybody that I know in the area that they have horrible customer service and they’re better off going to firehouse subs across the street.
  • TT
    thekreal
    Aug 15, 2026
    4.0
    This is by far the best location in Cheyenne (ofPershing & McCan). There is lots of parking space which is great! The inside was clean and not loud at all. All the employees were busy at their work. I ordered a #2 on wheat and it was delicious. It took less than 4 minutes. The fountain soda ice is the best (small gravel size) and makes Coke taste excellent. I'm used to Denver so this was a very welcome surprise to have little to no line, quietly seated tables, employees who were on task and friendly, and some music in the background that was noticable but not over bearing. This location has a drive through we which is rare for JJ's. Also 2 picnic tables outside so that me and my dog could eat on the premises. All around good experience here. Hopefully one day they will accept Bitcoin as payment and then get a 5th Star.
  • CW
    Craig Winslow
    Jul 31, 2026
    4.0
    10am on a Friday, they took my drive-thru order quickly. Customized the giant sub & ended up with barely any slices of meat on it which isn't typical for JJs. Service was good but quantity didn't match the price. Reduction in cost or subs made with wrong amount of meat.
  • HS
    Havenn Seaton
    Jul 30, 2026
    5.0
    Staff here is awesome and knows what they’re doing! I’ve always been welcomed in, have never had to wait for my online orders, and everything I’ve ordered has been made correctly. Produce has been fresh every time I’ve ordered. If you ask for extra, you GET extra, which is rare to see. It’s even more rare to see your food correctly prepared when ordering online. Good job to the staff, we are blessed to have them! They deserve a raise for sure!
  • CH
    Chelsea Holmes
    May 31, 2026
    1.0
    Walked out of this place in literal tears. Worst experience at an establishment ive ever had. Pretty sure it was the manager but he was so mean and rude. I ordered 2 Wraps in the drive through, they gave us a completely wrong order so I went inside and they got my order wrong another time. After that the huskier guy, assuming the manager, threw that sandwich in the trash, and said so what do you want (mind you i told them 3 different times what the order was). I told him he didn't need to be so rude and he rolled his eyes and said I'm just trying to make your sandwich. So I told him what my order was and he started making it and I had to interrupt him before he made the full sandwhich and tell him I didn't want some things on it, and he threw it together, missed one of the things I asked for and I walked out bawling. I never got a receipt for my order, never an apology for the 3 times they messed it up, and not even a sorry for putting me in tears. I'll never be stopping here again. Called the other jimmy John's to get upper management to talk to him. Insane behavior from this guy.
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