Benji Japanese Steakhouse is the best and only hibachi grill, sushi, and Japanese steak restaurant in Summersville, WV. Known for its entertaining chefs, Ricky Bobby and Cikiee, who have become local celebrities with millions of YouTube views for their jaw-dropping culinary tricks. The menu boasts a variety of hibachi entrees, fresh sushi rolls, and more, all served with flair at 102 Merchant Walk. Open seven days a week, Benji’s offers a unique dining experience combining delicious food with a show, making it a top choice for both locals and visitors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.