This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee ShopBakeryGluten-Free Restaurant
Come on in and enjoy a fresh cup of our small-batch Arabica coffee, roasted almost every day on our vintage 1931 Jabez Burns Model 7-R and 1968 Probat UG22 roasters and we’re celebrating 20 years of doing what we love. Our baristas craft each espresso and tea drinks with care, using only the best ingredients. You’ll find a cozy, welcoming spot with free Wi-Fi, a walking and bike path right out front, and a railfan deck out back—perfect for relaxing with your favorite brew. Schedule a Coffee Roastery Tour and see where the magic happens.
Stop by our for our Micro-Bakery made from-scratch WV Pepperoni Rolls, Cinnamon Rolls with Coffee Butter Glaze and Taste our OUT OF THIS WORLS Gluten-Free Baked Goods! Happy to Serve Daily.
Location
The Black Dog Coffee Company
8001 Charles Town Rd, Shenandoah Junction, WV
25442, United States
Hours
Monday6:30 AM - 6:00 PM
Tuesday6:30 AM - 6:00 PM
Wednesday6:30 AM - 6:00 PM
Thursday6:30 AM - 6:00 PM
Friday6:30 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
Sunday8:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.