Black Bear Grill and Lounge at McKeever Lodge is a quick-service dining option for families on the go, or for anyone looking for a place to kick back and relax after a long day of adventure. At Black Bear, you’ll find specialty pizzas, as well as a wide selection of craft and local draft beer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.