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Dairy Queen Grill & Chill

3.2
(332 reviews)

Business Details

52 Vantage View Dr, Falling Waters, WV
25419, United States
(681) 353-2474
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
52 Vantage View Dr, Falling Waters, WV
25419, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 52 Vantage View Dr in Falling Waters, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

120 items

Dairy Queen (Food/Treat/Cake) - US

51 items

Reviews

3.2
332 reviews
5 stars
125
4 stars
50
3 stars
29
2 stars
29
1 star
99
  • IM
    Iggy Martin
    Aug 5, 2026
    1.0
    Omg total crap meal. I got two hotdogs with chili onions and mustard The chili I honestly feel was dog food. They also charged me .20 per hot dog for onions. A wv hot dog is sauce (chili) slaw mustard and onions. My wife got 3 tenders and onions rings. She has 12 onions rings and 3 half inch tenders basically nuggets. $22. Never aging Wow what a lame response. I called your store out that your hot dog chili was so bad it tasted like dog food. No comment. I called you out about charging for onions in a hot dog no comment. Stop using bots to answer customers complaints and really address them.
  • JC
    J CP
    Jul 29, 2026
    5.0
    This DQ stands out because of atmosphere, service, & value. I was specifically impressed with the fast service provided by Ms. Brooke!
  • BH
    Bob Harlem
    Jul 27, 2026
    1.0
    I normally don't leave negative reviews, but this Dairy Queen has been consistently disappointing. Almost every time I come here, my order is incorrect, and it seems like accuracy isn't a priority. The biggest issue is the management. The manager, Brooke, was disrespectful to customers during my visit and also openly spoke disrespectfully to employees in front of everyone. It created an uncomfortable atmosphere and isn't what you'd expect from someone in a management position. On top of that, the main dining area was dirty, with tables that hadn't been cleaned and an overall lack of cleanliness. I understand that restaurants can get busy and mistakes happen, but when incorrect orders, poor customer service, and cleanliness issues become a pattern, it's hard to recommend this location. I hope management takes these concerns seriously and works on improving both customer service and the work environment.
  • SS
    Sherrie-Lynn
    Jul 18, 2026
    3.0
    I ordered a hotdog and a Dr pepper in drive thru. Drive off to eat. No straw. Went back through drive thru and got a straw. Drove off. Ate hot dog. No napkins. Luckily because I'm a girl I had some in my console. Took a sip of my drink. It was root beer but tasted odd. Drove through drive thru again. Asked if they served root beer. They said yes. I said I know you do because you gave me root beer when I ordered Dr pepper. Hot dog was good. I don't know what kind of chili it is, but so tasty. Service was not up to par.
  • RD
    Rhonda Dennison
    May 16, 2026
    1.0
    $35 dollar order that had at least 3 mistakes. Four piece chicken tender meal with gravy had 3 pieces of tenders no gravy. Ordered onion rings with it and got fries. Ordered a burger without onion pickles or lettuce. Came with everything. Tried to call store and it goes to a cellphone that doesn’t let you get through. Could have taken the 20 minutes to drive back and get it fixed if I wanted to spend that long taking care of dinner, but I had other obligations.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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