Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.1
409 reviews
5 stars
126
4 stars
73
3 stars
46
2 stars
30
1 star
134
MM
M Maxwell
May 3, 2026
1.0
Once a year we give it a shot, and yet again, they gave us the wrong food. Was told "be with you in a moment" before waiting 10 minutes, only to then be told again to wait. Not backed up, just nothing. Ordered a regular 4 piece tender and a blizzard. Tenders have this disgusting sauce on it, was cold when I got it. 12 bucks thrown away cause this was inedible. Also attempted to call store over 30 minutes and no answer as it was either off the hook or already engaged.
JD
Justin Drake
Apr 15, 2026
1.0
I have never seen a restaurant with this many one star reviews, but after a couple visits you will quickly know why…. is the owner even remotely aware that every single review states how SLOW this place is? Is it ignorance, or do they simply not care? 30+ MIN wait every single time.
WK
Wade Keith
Apr 5, 2026
1.0
Food ok their so slow there and the atmosphere is depressing
HJ
hollow Jackson
Apr 2, 2026
3.0
Don't go for hot foods if you eat here.
AS
Adam Stevenski
Mar 25, 2026
1.0
This place sucks. Serious lack of leadership. Customer service is horrible. There were 3 people in the restaurant before us. I thought they hadn’t ordered but they were waiting for their ice cream. They waited about 5 minutes after we entered. A lady came in after we got our ice cream and just stood there at the front register for about 8-10 minutes and finally left because she was going to be late for church. This is the 2nd time in a row I’ve had an experience like this. We won’t be back. We visited on 3/25/26 around 6pm.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Fairmont, WV?
Dairy Queen Grill & Chill in Fairmont, WV is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide services suitable for families with children?
Yes, they offer family-friendly services including high chairs, restrooms, wheelchair accessibility, free WiFi, and are good for kids.
Is there a drive-thru service available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Fairmont has a drive-thru service for customer convenience.
Can I order food online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download their app for exclusive deals and mobile ordering with rewards.
What is the contact phone number for Dairy Queen Grill & Chill in Fairmont?
You can reach Dairy Queen Grill & Chill at +1 304-816-3253.
Where is Dairy Queen Grill & Chill located in Fairmont?
It is located at 9615 Mall Loop, Fairmont, WV 26554-3467, United States.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Tim Hortons (coffee shop and fast food), Little Caesars Pizza (pizza and American restaurant), Bob Evans (breakfast and chicken restaurant), Colasessano's Pizza (Italian restaurant), Firehouse Subs (sandwich shop), Hardee's (burger restaurant), Dickey's Barbecue Pit, Apple Annie's (bakery and American restaurant), and Subway (sandwich shop).
What amenities can customers enjoy nearby Dairy Queen Grill & Chill?
Nearby you can find BFS Foods (gas station and convenience store), Donna’s Unique Gifts & Collectibles (gift shop), Tanfastics (tanning and beauty salon), as well as hotels like Fairfield by Marriott Inn & Suites Fairmont and Red Roof Inn.
How can I use nearby places to plan a visit to Dairy Queen Grill & Chill?
You can stop by nearby Tim Hortons for coffee before visiting, or enjoy a meal at Little Caesars Pizza or Bob Evans after your ice cream. If traveling, hotels like Fairfield by Marriott Inn & Suites provide convenient lodging close to Dairy Queen. BFS Foods is nearby for quick errands or fuel.
Brand Certified Facts from Dairy Queen Grill & Chill
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