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McDonald's

3.2
(1,867 reviews)

Business Details

1626 E Washington St, Charleston, WV
25311, United States
(304) 343-4256
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1626 E Washington St, Charleston, WV
25311, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1626 E Washington St in Charleston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,867 reviews
5 stars
529
4 stars
383
3 stars
349
2 stars
179
1 star
427
  • KC
    Kenzie Culp
    6 days ago
    1.0
    Bathrooms were disgusting and looked like they hadn’t been cleaned in weeks.
  • KP
    Kumar Naidu Pendyala
    6 days ago
    1.0
    I visited this McDonald's on June 30 for a quick lunch. The restaurant was only moderately clean, and there is definitely room for better hygiene and overall maintenance. We placed our order through the McDonald's mobile app and selected counter pickup. About halfway through our meal, we realized that our kids' fries were missing. According to our mobile order, we should have received one extra small fry and one regular kids' fry. When I went to the counter, the employee asked me to prove that the fries were missing. I showed her both the mobile order and the receipt attached to the bag. In fact, the bag receipt itself did not list the kids' fries, which appeared to be a system error. Despite this, she asked me to bring the bag and even the trash from our table as proof. She then called the manager. The manager came over, and I explained the situation again. Instead of simply acknowledging the mistake and replacing the missing fries, she also seemed doubtful and even walked over to our table to check if we were hiding anything. It was an embarrassing and unnecessary experience over kid's fries. Mistakes happen, and I understand that. What disappointed me was how we were treated. A simple apology and replacing the missing item would have resolved the situation. Instead, we were made to feel as though we were trying to deceive the staff. No parent is going to make up a story about a few fries in front of their children. The employee at the counter and the manager need to show more respect and empathy toward customers. Unfortunately, this experience has convinced me not to return. Goodbye, and I hope the team learns to treat customers with the respect they deserve.
  • BS
    B S
    6 days ago
    4.0
    Very friendly people compared to where I'm from. Love the southern hospitality!
  • SL
    Susan Lott
    Jul 2, 2026
    1.0
    Very disgusting inside. Everything is dirty and smells like rotten milk. Fries were cold and gross. Chicken nuggets were old. Very disappointed, your right across from the state capital, do better.
  • DD
    Devon Daniel
    Jun 30, 2026
    1.0
    Terrible and rude staff, food sucks and if its correct its always thrown together so messily and looks gross.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant in Charleston, WV?

The McDonald's restaurant is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday. On Saturdays, it is open 24 hours.

When is the delivery service available for this McDonald's location?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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