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Joshua Tucker
3 days ago
Ordered at a kiosk, no receipt. Had to wait in line for 10 minutes (probably longer) to get one, and then the food didn’t come out for almost 15 minutes. I ordered two sandwiches and hot cakes. The food was burnt AND cold. Couldn’t even chew it. On top of that, I didn’t inquire or bother them once other than for the receipt, yet the workers were just at each other’s necks and had bad attitudes towards the customers. Not just one, multiple workers. I would choose a different McDonalds to eat breakfast at if you stay near here. They had a game room for the kid to keep him entertained the whole time which is the only upside.
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Amit Tiwadi
Jun 26, 2026
My family and I had a wonderful experience at this McDonald's in Wisconsin Dells! From the moment we walked in, the serving crew was incredibly friendly, welcoming, and attentive, making us feel right at home.
What really stood out was the restaurant's unique ambience. Unlike a typical McDonald's, this location has a beautiful log cabin-style design that perfectly matches the charm of Wisconsin Dells. The warm, cozy atmosphere made our meal even more enjoyable and gave the place a special character.
The restaurant was clean, the service was quick, and the overall experience exceeded our expectations. It's not every day you find a fast-food restaurant with such a memorable setting and such excellent customer service. We thoroughly enjoyed our visit and would definitely stop by again whenever we're in Wisconsin Dells. Highly recommended!
I ordered a double qtr pounder and after just 5 minutes it came out correct and super fresh, mind you this was after wasting an hour at the other macdons by Walmart where the food came out 25 minutes later and was so old it was inedible I sent it back only to wait another 20 minutes before id had enough and got a refund.
This was such a change for the better ill only eat at this macdons from now on.
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Charlie Campos
Jun 20, 2026
Alright, so this is very unusual for me and my boys to not be at least somewhat satisfied with a place but here goes.. when you walk in to the restaurant it's an amazing place to sit in. The decor is awesome but that's pretty much where it ended. It took nearly 30 minutes to get food for 5 people, half the food was cool, the other half was a little warm. The hash browns were hot. Overall this mcdonald's was not good but the restaurant itself was clean, and it was very cool to sit in and look around. My boys said all thumbs down. Hopefully it was a fluke so make your own decisions about it. I just know we won't be eating there again.
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Tami Surprenant
Jun 14, 2026
Worst McDonald restaurant ever. Trash cans outside the front doors were overflowing and the sidewalk was so dirty and greasy my first thought was they don't have a maintenance person to power wash the sidewalk... It was my first clue and we went in anyway. Women's restroom didn't look bad until I got into the stall. The tiny sanitary trashcan was nasty and over flowing all over the floor. When I came out my husband was ordering our food. The wait was not bad and the order taker was pleasant. I asked if they had been busy, oh, yeah, he said, it's like this all summer! (So, not enough staff.) We ordered our food to go. The Diet Dr. Pepper was not calibrated correctly and tasted terrible. The fries were cold and the Filet of Fish was cold and so hard around the edges I am sure it was cooked yesterday! The buns on all the sandwiches were chewy and barely room temperature. I have worked for McDonald's and understand what it's like to be short handed and have a killer lunch rush, but this was more than that. This was a long term disaster. Pay for better management and staff if you expect to remain a high volume store.