RS
Rachel Schwichtenberg
Aug 30, 2026
I want to start off by saying that I rarely leave a bad review, however, my experience yesterday warrants just that. I showed up yesterday with my two daughters, we ordered two bread bowls and a large Mac and cheese($41 btw). We sat, and patiently waited for our food. Ten minutes came and went, after 20 minutes went by I started to get nervous, I didn’t see any other people getting food. I could tell other diners were getting irritated. Finally, my food was sitting on the counter, minus the Mac and cheese order. So again, I waited, the pager never went off, so I grabbed what was there so we could begin to eat, after our 25 minute wait. I returned 10 minutes later, when I didn’t see the Mac and cheese order. I was told they’re working on it. Mind you, my other daughter was waiting, we had our food, and she didn’t. Finally, after roughly 40 mins the Mac and cheese came, my little girl no longer wanted it, she was eating our food as she waited. So I waited at the counter for a take home bowl, only to be completely ignored. The guy saw me standing there and didn’t acknowledge me. Finally I asked a Lady, and in two seconds she handed me a bowl to take home the Mac and cheese. As I’m packing up I could hear other customers complaining “does it always take this long to get your food here?” The employee said “we’re short staffed 3 people” the customer replied “that’s not our problem!” While that seems harsh on the customer’s part, it really was ridiculous, they should not be operating, with the prices they have, and people have to wait around like that. If you’re short staffed and cannot accommodate guests, CLOSE! At no time was anyone offered a credit for their valuable time. At no time was there any apologies to the people who spent their hard working money at this joint. I will NEVER be coming back. It’s not worth the money for what you get, and it’s not that good to wait 40 minutes. I’d be surprised if this place lasts a year.