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McDonald's

3.3
(1,646 reviews)

Business Details

3131 N Mayfair Rd, Wauwatosa, WI
53222, United States
(414) 771-4340
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3131 N Mayfair Rd, Wauwatosa, WI
53222, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3131 N Mayfair Rd in Wauwatosa, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,646 reviews
5 stars
523
4 stars
335
3 stars
302
2 stars
155
1 star
331
  • KG
    Kevin Gaines
    Aug 23, 2026
    1.0
    On August 22, 2026, I'm headed to McDonald's before my 6am shift begins. This McDonald's, I have been going to for years before I go attend work. I pull into the drive-thru and place my order of a #2 sausage & egg muffin, with extra sausage patty, no cheese, and bacon added with medium mocha. As I pull in the drive thru to pay, the new cashier lady is having trouble taking the order. No problem, the more experienced lady comes to help and say the young lady is new. I said no problem. So I begin repeating my order of sausage & egg mcmuffin, extra sausage patty with bacon added, no cheese, and medium hot mocha. Mind you, I am the only car in line. The lady gives me my food, and I proceed to work. When I got to my job, I noticed no sausage and egg mcmuffin with an extra sausage patty. Bacon was added. However, cheese was placed on the sandwich. I don't eat cheese. I called the store and spoke with the manager, Sal. Sal gave me a credit, no problem. The next morning, August 23, I drive to this same McDonald's. I ask for the manager Sal, but I'm told he is not here. I state that I am the one whose order was messed up upon yesterday morning. Sal says I have a credit. She tells me to pull around. The lady says, hey, "I remember you, I was the one who made your food, and you were lying, I'm going to make your food"!! The lady closed the windows and began to make my food. The lady did not give me a chance to rebuddle what she said. Very dismissive. I noticed the customer complaint line located on the outside window. I called and began to explain to the operator of what was going on and gave the store code number located on drive thru window. The lady comes back with my food and says here!! I explained to the lady that I have been coming to this McDonald's for years before I go to work. I've been coming longer than she has been working at this McDonald's and that I am not lying about about no sandwich. The lady says, "Yes, you are!" I ask the lady for her name, she refused to give me her name. As I'm talking to customer service operator, he asked me, is the lady not giving you her name? I responded, "Yes! Customer service asked me if this is happening in real time? I responded, "Yes!! The lady told me to take the food and go. I informed her that I will not accept this food or her on these terms and told the lady I'm not going anywhere until I was off the phone with customer service operator. The lady says, "Move up, or she will call the police. I politely said, "Call the police, I'm not moving until the customer service, and I are done talking since she refused to give me her name, just in case he needed any more information. He was done taking information from me. I then proceeded to go to work. When I got to work, one of my officers, asked was that me at McDonald's? I said yes, how did you know? He said I was the car behind you. He said I thought it was you but really could not tell being behind me. I have a bald head, so he asked the lady did he have a bald head? The lady stated yes, and I'm sorry for your wait, becuz he was lying about his order!! Defamation of my character entirely. I am not at all concerned about a credit at this point, my main goal is that this lady be reprimanded appropriately because she was completely out of line. I am hoping that management will take this situation as serious as it was and rectify it accordingly. Since the lady wouldn't provide her name for me to give to customer care, I'll provide her description, she was short and appeared to be Hispanic.
  • KV
    katie vinyl
    Aug 17, 2026
    1.0
    August 17th, 2026 at approximately 4:30 PM, we had an extremely rude experience with the woman working specifically at the second drive-thru window. Please review the cameras to identify who was working that window at that time. We ordered a large Diet Dr Pepper and a Mello Yello, but instead we were given a regular Dr Pepper and a Grape Fanta. Nobody asked if we wanted a substitute or even told us that Mello Yello was unavailable. They apparently just chose a random soda, filled it up, and handed it to us. When we pointed out that those were not the drinks we ordered, the employee simply walked away from the window instead of acknowledging us or fixing the order. Her attitude and the way she handled the situation were incredibly rude and unprofessional. Management seriously needs to address this employee’s behavior.
  • EM
    Erik Mathys
    Jul 28, 2026
    4.0
    Typical McDonald's visit. Service was quick and the food was hot.
  • JJ
    Jaroslaw Jankowski
    Jul 25, 2026
    1.0
    🏈 LIVE FROM MCDONALD’S: THE SUPER POOP BOWL 🏈 I didn’t expect to catch the Super Bowl at 10:00 AM, but here we are. Someone was clearly on a 99-yard drive to the bathroom… and got tackled at about the 10-yard line. The bathroom was the end zone. The floor was the field. The rest of us were unwilling participants in the replay. Game Stats: * 🏃 Drive Length: Approximately 90 yards * 💩 Fumbles: Too many to count * 🚽 Touchdown: Denied * 🧹 Cleaning Crew: Still in the locker room * 🤢 Crowd Reaction: Boooooo! Accidents happen—I genuinely feel bad for the person. But leaving it sitting there while customers are walking around it? That’s where McDonald’s fumbled the ball. I came for an Egg McMuffin, not front-row seats to the Super Poop Bowl.
  • RW
    Rob W
    Jul 18, 2026
    1.0
    Waited 20 plus minutes for food, nobody knew what was going on, by far the worst McDonald’s I’ve been to. Let’s get some new Leadership in the door and straighten that ish out.

Frequently Asked Questions About McDonald's

What are the McDonald's Wauwatosa location's operating hours?

McDonald's in Wauwatosa is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at McDonald's on N Mayfair Rd?

The drive-through is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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